County Mail on Nokia phone (Cambridgeshire)

[Frut02]

I used to have email set up on my phone it was working well until about 6 months ago. I'd like to get it back up and running but not sure what i'm doing wrong. Does anyone have the email settings for it? (its a nokia) We use the Cambridgeshire ict services email....

 

does anyone else have it set up on a nokia phone?

[plexer]

Have you asked Cambs ict?

 

Ben

[Frut02]

Yes, their settings don't seem to work so was hoping someone had it working and could tell me the settings they had....its so frustrating

[Cruiser_Scotland]

Hi

 

Which server names have you tried?

 

mail.cambsed.net

legacymail.cambsed.net

mailcluster001.cambsed.net

 

And try the username as cambsed\username

[Frut02]

Tried all them i just do not get any emails come into the inbox, it doesn't seem to sync although it says that it is connected....very strange

[FN-GM]

Tried all them i just do not get any emails come into the inbox, it doesn't seem to sync although it says that it is connected....very strange

 

I wonder if ActiveSync is enabled on the account?

[Frut02]

I wonder if ActiveSync is enabled on the account?

 

Possibly, nothing i try works, its really frustrating as it used to.. i may have to ring them again tomorrow and see

[FN-GM]

ActiveSync is relatively straight forward it either works for everyone or nobody (unless it is disabled), it cant that that difficult to fix.

 

Have you tried updating the software on your phone?

[nickbro]

If it's an exchange server, try checking via OWA if your phone has been detected (OWA 2010 > Options > All Settings > Phone). If it has then your mailbox has a restriction on it, if not then something odd is going on with the communications between your phone and the exchange server

[Frut02]

Yes updated and in the process lost all my contacts, also tried resetting before that.....

All i have under mailbox setting are

Email: {my email}

username: cambsed\{my username}

server name: (atm have legacymail.cambsed.net, but have tried all 4 different ones in here)

domain: cambsed

[FN-GM]

If you have domain specified you wont need to put it in the username. Try it without.

 

Use this

username: {my username}

 

Instead of

username: cambsed\{my username}

[Frut02]

Yes it works, finally thanks everyone