What software can we use to keep track of outstanding issues?

[zx2012]

Is there any free software that we can use to keep track of outstanding IT issues both within school and those external with our suppliers.

[SYNACK]

If you are after a helpdesk system there are tonnes around Download Spiceworks Free Network Management Software | 100% Free Forever is one.

[Sylv3r]

We use Kayako, but as @SYNACK mentioned above do a search on here for helpdesk and theres multitudes of alternatives available. Some are free others you need to pay for, some run on webservers others are windows / linux based. It's totally up to you which flavour you choose. From recent discussions spiceworks as mentioned above seems to be the most popular.

[glennda]

Request tracker is what We use, We have about 6 queues on atm and helps our premises/admin/ exams depts organise and keep track of all work Submitted

[Butuz]

That request tracker looks really good. Does it integrate with AD?

 

Butuz

[mushroommushroom]

Try Zendesk, Its pretty good!

[CyberDrac]

We're a Spiceworks site

[Geoff]

I've used GLPI in the past.