witch Posted May 4, 2011 Author Posted May 4, 2011 Got the msi ta - put it in the appropriate policy and will see what happens tomorrow. Would it be better to uninstall acrobat reader or doesnt it really matter?
SYNACK Posted May 5, 2011 Posted May 5, 2011 Got the msi ta - put it in the appropriate policy and will see what happens tomorrow. Would it be better to uninstall acrobat reader or doesnt it really matter? Shouldn't matter but I'm not sure if the MSI will take over the PDF assosiation from Acrobat and users will still blindly click on acrobat and report that PDFs don't work so probably better to remove Acrobat for your own sanity.
witch Posted May 5, 2011 Author Posted May 5, 2011 I have removed Acrobat, the FOXIT mis worked like a dream - and users can now open pdfs!! Thanks all - but what a faff! Why can't things just WORK? (yes, I know, because then we would be out of a job)
mac_shinobi Posted May 5, 2011 Posted May 5, 2011 Yes, even with complex policies it is still a risk especially for virus/malware infection. Ditch Cackrobat and go with the older free version of Foxit that comes with an MSI. Faster, better, smaller etc. +1 to Cackrobat - made me chuckle
themightymrp Posted May 10, 2011 Posted May 10, 2011 I had problems with Acrobat 8, 9 and X running on Windows 7, it came up with a Runtime error when anybody other than an administrator tried to run it. I've worked my own fixit so thought I'd share. It can probably be more fine tuned than I have. Log in as a domain admin. Turn on view all hidden and system files. In the root of drive C: view the security properties of 'documents and settings'. Go into advanced and change the Owner from SYSTEM to Administrators. Now add NTFS permissions to the folder and give the Everyone group 'Change'. Go into this folder and do the same procedure to the 'Default User' folder. Go into THAT one (! I know!) and do the same again to the 'Application data' folder. Once this is done, hide the hidden/system files again. Log off and log in as a user having problems. Ta da! It works At least it does for me. You can probably ties this down more instead of using the Everyone group i.e. by using domain users etc etc but for now this seems to do the trick. If anyone can let me know if this also works for them I would be grateful.
witch Posted June 8, 2011 Author Posted June 8, 2011 (edited) Right - an update I installed Acrobat X across the site (I had to - don't ask) and all was well, I thought... But now a user cannot print a pdf sent in an email ON AN XP COMPUTER, even if they save it first. Doesn't matter what - no email pdfs will print in XP. Definitely since X. Sometimes the page freezes, sometimes it 'encounters an error' and if you save it you can't open it again as you 'don't have permission' Anyone come across this and can suggest a solutio It works fine on the Win 7 machines Edited June 9, 2011 by witch
Michael Posted June 9, 2011 Posted June 9, 2011 Typically if you right click an e-mail attachment and select 'Open in new tab', the PDF should open. If not, try resetting your browser to defaults and re-try the process.
witch Posted June 9, 2011 Author Posted June 9, 2011 (edited) Thanks, but tried that - option greyed out- pdf sometimes opens and stays there, sometimes closes or freezes. And won't print Edited June 9, 2011 by witch
Michael Posted June 9, 2011 Posted June 9, 2011 Hmmm I wonder if you have set a GPO or something for it to be greyed out? Does this happen logged on as the domain admin?
Michael Posted June 9, 2011 Posted June 9, 2011 User Config > Admin Templates > Windows Components > Internet Explorer > Browser Menus - Disable context menu User Config > Admin Templates > Windows Components > Internet Explorer - Turn off tabbed browsing If you haven't already, leave these as 'Not Configured'
witch Posted June 9, 2011 Author Posted June 9, 2011 Yes it does it logged on as a domain admin. I will look at the setting you suggest tomorrow - thanks
witch Posted June 13, 2011 Author Posted June 13, 2011 Not yet - didnt get to that school today but will hopefully get to it tomorrow
witch Posted June 14, 2011 Author Posted June 14, 2011 Can't find 'disable context menu' but the other one (and everything else in the list) is set to Not Configured in the default domain policy, the common computer policy and every other policy I have looked at. Anyway, surely anything in the policy would affect the Win 7 machines as well, wouldn't it?
Michael Posted June 14, 2011 Posted June 14, 2011 Well they're user based policies, so it could affect staff and pupils. It would typically only affect admin users if it were set on the Default Domain Policy, unless your admin users are in their own specific OU.
witch Posted June 14, 2011 Author Posted June 14, 2011 But it doesn't affect users if they are logged on to a Windows 7 machine - I don't get that. I had a look under computer as well as user but there was nothing there either. I went down a different track today, setting foxit as the default, but something somewhere is setting it back to adobe acrobat - any ideas where that might be if it was a policy?
Michael Posted June 14, 2011 Posted June 14, 2011 You do realise that XP and 7 use different policy files? ADM = 2000/XP and ADMX = Vista/7 Are you using 2003 Server or 2008 Server? or maybe a combination?
sted Posted June 14, 2011 Posted June 14, 2011 You do realise that XP and 7 use different policy files? ADM = 2000/XP and ADMX = Vista/7 Are you using 2003 Server or 2008 Server? or maybe a combination? well yes but unless they have a wmi filter on then as far as im aware all xp policies apply to win7 but the reverse isnt always true
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