sonic1485 Posted October 2, 2013 Posted October 2, 2013 Is there anybody that is still having this issue? We re-imaged a lot of our IT suites over the summer (all running Win 7 SP1) and all have Securus client V7.00.30 but the log off issue still happens.
neilault Posted October 3, 2013 Posted October 3, 2013 For us it was the client and the problem went away after re-installing across the network. We are currently still on v7.00.25 v7 with no issues. 1
sonofsanta Posted October 3, 2013 Posted October 3, 2013 Y'know what, this has been happening here for over a year and I've never questioned it. Securus version 7.00.20. Looks like I'm phoning their support today then... I should have guessed, really. It's always Securus. When we first got Smoothwall we had problems with tabs randomly crashing out, spent ages going back and forth with SW support, trying to work out a pattern with sites, find out what was causing it... turns out Securus didn't like it if you used port 800 for your proxy, which we'd switched to when we moved to the Smoothwall, and it was a known issue for their support. Would've been nice if they'd let everyone know, on the off chance it was an issue, rather than leaving me to waste hours tracking it down. I've had cause to be very appreciative of the Securus box in the past, but by the gods it's a PITA.
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