xp and photoshop crashing

[webbyboi]

hey guys got a problem with in my school we have just got cs5 and photoshop keeps crashing the desktop that it is on is a xp 32bit with 4 gig ram but xpo sees only 2 gig in side it has a dual core prosser we dont have much knolige in the line of adobe as this is a new thing us tecs have roled out. i9f any of you could help that would be grate my email is [email protected]

[Michael]

I think you have two separate issues there. In the BIOS, you may need to enable PAE so Windows sees 4GB of memory. I presume the BIOS itself does see 4GB?

 

As for Photoshop, CS5 is still very new so it might be a good idea to contact Adobe themselves. Other than this, you could try looking through the event logs for clues as to why it's crashing. Presumably other applications are OK?

[webbyboi]

hi thanks for your reply theres no problem with the computer just the cs5 mate i know windows xp will only see 2 gig as its only 32 bit and the photoshop is just a joke now as i got kids needing to do controled assesments and they cant

[Michael]

Personally if I was running Photoshop CS5, I would probably run it on either XP 64Bit or Win 7 64Bit as the available memory available would speed things up quite a bit.

 

I suppose as an alternative you could explore Adobe downgrade rights (if it exists) and run CS4 which should have most of the bugs ironed out.