Edexcel Saba Centra

[OverWorked]

Anyone else having trouble with this?

 

I've just spent half an hour trying to get a teacher connected to a live training event on this. Spoke to their tech support, and the vague help I got was that they could not connect through a proxy, and needed admin rights.

 

Tried again, and found that, yes, it would only work if I gave the user admin rights and bypassed the Smoothwall proxy. I had to do *both* of these.

 

Anyone found an easy way to get this working? Or know what the problem is?

 

More teachers will be using this soon, so I need to get this sorted soonish.

 

Thanks.

[User3204]

It sounds like a piece of junk, have they not heard of HTML ?

 

I'll have to remember this, if anyone asks me they'll get a response of "It won't work at school, you'll have to do it at home".

[OverWorked]

Another teacher has tried to get on it this morning. The website is completely down. At least the staff aren't blaming me.

[3s-gtech]

I've got it working fine through a proxy, and on a restricted 'teacher' login. It needs JRE (eurgghg), there are three options for how to launch Centra, try all of them to see which works best for you (launch on desktop I believe was the most successful here). It was painfully slow today though, we had issues with our proxy playing up.

[OverWorked]

Thanks. I'll try updating the JRE. We have a quite old version installed.