Ryno Posted April 13, 2010 Posted April 13, 2010 Hello i am looking for a script like when you send your laptop off for repair and they give you a code to track your repair. Well i am running a little website doing computer repairs and wondering if anyone has a type of script like this or knows of any that exists? Thanks, Ryan
rh91uk Posted April 13, 2010 Posted April 13, 2010 No - but why not try using a helpdesk type system where the call is logged, they have a number and you update the call "ticket".
Ryno Posted April 13, 2010 Author Posted April 13, 2010 Do you any heldesk software that will allow me to do this? Thanks, Ryan
rh91uk Posted April 13, 2010 Posted April 13, 2010 we use My Little Helpdesk, now OP SmartDesk | OP Software - Solutions for Education - that is in tech support, but i am sure it can do what you want it to do. May have to pay for it though!
localzuk Posted April 13, 2010 Posted April 13, 2010 Take a look at RT from Best Practical. It can be customised to do exactly what you want. Best Practical: RT: Request Tracker
ICTNUT Posted April 13, 2010 Posted April 13, 2010 OUr free version of OP SmartDesk will do just what you need, you can get it here: Free Software | OP Software - Solutions for Education
kearton Posted April 13, 2010 Posted April 13, 2010 OUr free version of OP SmartDesk will do just what you need, you can get it here: Free Software | OP Software - Solutions for Education Ozan.... typo alert on that page... "This free version allows on technical member" 1
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