BBQ

[sippo]

What a sale!!

 

Avalon five burner BBQ kitchen - Barbecue & chimeneas - Furniture - Home & furniture -

[CSNM-Carl]

It's an error and any orders will be cancelled.

[Michael]

Was it a silly price? It's now 2.2K

[CSNM-Carl]

Yeh, £159

[Michael]

I bet it would be worth more in metal than £159

[featured_spectre]

price should be £1590.00

 

quote from the lady on the phone "The website admin that put that has been reprimanded, as we have had over 6000 orders for it which have to be cancelled due to the incorrect sale"

[CSNM-Carl]

You have to be a bit of an idiot to order it for £159 anyway, as if they'd honour that sort of pricing it was clearly a misprice.

[RinSewand]

Always worth a try though - I got a Belkin wireless N point for £17.99 (was £65.99) due to a website typo...

[Arcath]

isnt it like in shops if its labeled with a certain price thats what they have to sell it at even if its a mistake

[Flakes]

isnt it like in shops if its labeled with a certain price thats what they have to sell it at even if its a mistake

 

^^this, get UK trading standards involved and im sure they would have to sell it at £159.99, btw for me the site says "Was £2,289.00 > Now £159.00"

 

in shops they have to honour the price on that is printed on the bottom left(even if the price is incorrect/for different item.....i used to work in a store), the problem is you have to argue black and blue with management for them to honour it.

[AJT1]

I'm sure they don't have to honour the price in a shop as they can take the product off sale.

[Gonk]

oh welll no matter - its been fixed.

 

back to £2,289 now

[RinSewand]

In a shop any sticker price is 'an invitation to treat' meaning it's your offer of a price they can offer you for the goods - so shops don't have to sell you the item.

 

I've spent many hours in a previous life arguing with customers whos second aunts cousins best friend was a lawyer, and they knew better than the vast legal department my previous employer weilded.

 

On the web rules are the same - usually they offer you a refund of any monies paid, or the chance to pay the difference...

 

Only catch being they can't charge you more after they've dispatched it I believe.

[Flakes]

been looking into this a bit more, seems the law has changed:

 

Is the Customer Always Right?

 

It is marked at that price and you must sell it to me at that price.

Wrong: You must not mislead customers about the price, but you can accept or refuse any offer to buy your goods or services.

 

a couple of other interesting ones that ive seen happen in shops:

 

You cannot put up a notice saying 'No Refunds'.

Right: These notices are illegal and you cannot take away the customer’s rights.

 

I don’t have to accept a credit note for faulty goods.

Right: The customer has a right to a refund or repair. They may chose to accept a credit note if they want to buy other goods from you.

[OutToLunch]

^^this, get UK trading standards involved and im sure they would have to sell it at £159.99, btw for me the site says "Was £2,289.00 > Now £159.00"

 

in shops they have to honour the price on that is printed on the bottom left(even if the price is incorrect/for different item.....i used to work in a store), the problem is you have to argue black and blue with management for them to honour it.

 

Urban myth - there's a difference between pricing errors and deliberately misleading prices and even in the case of misleading prices it's a case between trading standards and the shop, not you and the shop.

 

the price is right! - Trading Standards Institute

[Flakes]

Urban myth - there's a difference between pricing errors and deliberately misleading prices and even in the case of misleading prices it's a case between trading standards and the shop, not you and the shop.

 

the price is right! - Trading Standards Institute

 

there's an odd one were if the shop owner makes a mistake with a price tag say puts a fullstop in the wrong place and agrees that the price tag has the wrong price then they must sell it at that price. however from researching it looks like this changed in the year 2000-2001, probably to counter internet price mistakes like this BBQ one.

 

i researched this ages ago, however am unable to find a recent link, this happened after i found an LCD Monitor marked up for £17.00 instead of £170.00 in my local computer store

Edited March 30, 2010 by Flakes

[creese]

I am with HDUK a Hot deals site. There are often silly prices flagged up and sometimes you get them at the silly price, it's always worth a try. Although with an item this big it's unlikely to slip by.

 

Recently RM did Win7 licences (student) for 2 computers. When they arrived the licence was for 1 PC. I eventually made them change their mind and even contacted Trading Standards. I eventually got the 2nd disk and licence.

[Arcath]

my local shop had a buy one get one free offer on that ended suddenly but they didnt take the sign down on the shelf so they had to offer the deal, (it was only a second bottle of coke tho...)

[powdarrmonkey]

isnt it like in shops if its labeled with a certain price thats what they have to sell it at even if its a mistake

 

^^this, get UK trading standards involved and im sure they would have to sell it at £159.99, btw for me the site says "Was £2,289.00 > Now £159.00"

 

in shops they have to honour the price on that is printed on the bottom left(even if the price is incorrect/for different item.....i used to work in a store), the problem is you have to argue black and blue with management for them to honour it.

 

There is no contract with the store until the till attendant accepts your offer and takes money from you. Until then they can refuse sale for any reason.

 

I am with HDUK a Hot deals site. There are often silly prices flagged up and sometimes you get them at the silly price, it's always worth a try. Although with an item this big it's unlikely to slip by.

 

Recently RM did Win7 licences (student) for 2 computers. When they arrived the licence was for 1 PC. I eventually made them change their mind and even contacted Trading Standards. I eventually got the 2nd disk and licence.

 

This is different, because the order was accepted and payment taken, so a contract for two licenses was entered into. If RM failed to fulfil that, there is a case for action.