Hitachi Cambridge Whiteboard

[indiegirl]

We've got one of these (I can't even find a model number so I don't know what it is) and I need the 'Starboard' software - as someone's managed to lose the original discs...

 

It appears that on the Hitachi website, you need a serial number to be able to upgrade an existing installation, but I can't find anywhere that has the software.

 

Can anyone help? Also, can they tell me how these boards work? There's a panel on the right hand side behind the screen which has the USB connection, with a switch that is currently off. Naturally, when I plug the USB into the machine nothing's recognised, so I guess I have to flick this switch to 'on' to get USB recognition?

 

TIA

[djm968]

One of my clients had 13 of these and as I remember Hitachi were very reluctant to provide upgraded software. I did find a very useful contact once and will pass their details on if the guy is still working for them.

[Netman]

@indiegirl

 

We have these - you need the serial number of the board (usually on the side by the control unit) - email this to Hitachi http://uk.hitachisoft-interactive.com/Templates/Type1_English_HomePage.asp?modeID=Content&uID=70&DoLogin=

and they'll send you a download link for the software.

The control unit has usb/serial/power connections and a power switch on it. Once you have the software it'll connect to the board easily.

 

Any probs give me a shout...

[ajbritton]

Yep, I had to do this recently. It's two big downloads. I could only download one at a time, but it worked OK.

[indiegirl]

Hmmm,

 

I'm sat by the board now, and there's no Serial number on or by the control unit.

 

I've pulled the board forward away from the wall, and there's a white sticker with an FCC ID on it - is this the sticker with the serial number??

 

Because of the way the board is attached to the wall (at the top) I get at maximum about a 5cm gap to get my head close to against the wall to look at this sticker.

 

If it's not the FCC ID I need - can anyone 'loan' me one of theirs so I can get the software down, or send me a copy of the software please??

[Netman]

@indiegirl

...you have mail

[john]

I bet its not the 1st times shes been told shes got male

 

Oh sorry, you said mail, silly me