Abaddon Posted January 6, 2010 Posted January 6, 2010 Typical isn't it? Schools closed (snow), and the websites either fried, or down because of a bit of extra traffic. I thought these were supposed to be hosted on dark fibre connections for max bandwidth and resilience? Not impressed today!
rush_tech Posted January 6, 2010 Posted January 6, 2010 Our is down aswell, due to traffic I think:confused:
mjs_mjs Posted January 6, 2010 Posted January 6, 2010 Ours was down today for an hour and last time it snowed it went down for 3hrs, NOT inpressed. If that were a comercial site, the owner would be seeking compensation, thats if it went down. It's barmy that such an inportant system, is so.... crap.
Face-Man Posted January 6, 2010 Posted January 6, 2010 down with snow again .... but they do have 99.999% uptime not !!!
Ex-MGSTech Posted January 6, 2010 Posted January 6, 2010 UIs too but we have a commercial host ! Are your sites all hosted by the same LA/company?
dhicks Posted January 6, 2010 Posted January 6, 2010 We host our own web server, which is working fine, but I've just had to come in to reset the wobbly home-style ADSL modem that we use for connectivity. -- David Hicks
morganw Posted January 6, 2010 Posted January 6, 2010 We host our own site which went down yesterday morning because it was getting hammered. As soon the school actually decided to close and the notice went onto the site then all the traffic dropped off. It had been going for nearly a year without a crash up until yesterday.
Abaddon Posted January 6, 2010 Author Posted January 6, 2010 It's been reported as a "Major Incident" on the Synetrix console pages... but no updates whatsoever for 9 hours. Our website is completely offline again as well. Excellent timing, as we are closed tomorrow as well, and we have directed everyone to the website for info on the snow closures!
rush_tech Posted January 6, 2010 Posted January 6, 2010 (edited) Ours did go down again early evening but is back up now. *edit* spoke to soon, its been down all night Edited January 7, 2010 by rush_tech
bonjour Posted January 7, 2010 Posted January 7, 2010 This is so rubbish. I am really going to get it in the ear from the headteacher on Friday. Time to move away from Synetrix methinks...
kearton Posted January 8, 2010 Posted January 8, 2010 Our Synetrix hosted website is down (again). According to this site there are a whopping 598 domains hosted on the same web server as ours. Hosting our own site is fast becoming a better looking idea (especially as we're getting it in the neck over the past few days because of people percieving the outages to be our fault)...
SimpleSi Posted January 8, 2010 Posted January 8, 2010 Mine says it co-hosted with 419 others - I hope its just the IP address they are sharing and not the same 1.3 Celeron regards Simon
Abaddon Posted January 9, 2010 Author Posted January 9, 2010 Our Synetrix hosted website is down (again). According to this site there are a whopping 598 domains hosted on the same web server as ours. Hosting our own site is fast becoming a better looking idea (especially as we're getting it in the neck over the past few days because of people percieving the outages to be our fault)... Same us us then... maybe the same one. Wonder if they even bothered to do any capacity testing / planning on these? It's not really beyond the realms of possibility to imagine this kind of load - swine flu, the snow LAST year that closed schools etc etc... Shocking performance really.. and STILL not sorted. That's really bad!
Zoom7000 Posted January 11, 2010 Posted January 11, 2010 Ours was down again this morning and it still is dreadfully slow.
mjs_mjs Posted January 12, 2010 Posted January 12, 2010 Our LA ICT consultant made comments about opencheck's newer system, that doesn't fall over as much but it still beggs the question, why use it in production if it did fall over, obv no testing was done, and why put it on a sever which simply put doesn't have the bandwidth to cope when it's most needed. If that were a complany site going down some serrious questions would be asked as to why.
Abaddon Posted January 13, 2010 Author Posted January 13, 2010 And down again.. both hands and backsides?
EduTech Posted January 13, 2010 Posted January 13, 2010 I also think the BETT Website is down, as all i get on there site is Windows RUN TIME Errors. James.
Edu-IT Posted January 13, 2010 Posted January 13, 2010 I also think the BETT Website is down, as all i get on there site is Windows RUN TIME Errors. James. Working now it seems.
bonjour Posted January 13, 2010 Posted January 13, 2010 How easy is it to transfer away from (for e.g.) Synetrix? I've quite had enough of them now. Best to move to another host, preferably one that isn't hosting 400 other schools' websites.
Edu-IT Posted January 13, 2010 Posted January 13, 2010 How easy is it to transfer away from (for e.g.) Synetrix? I've quite had enough of them now. Best to move to another host, preferably one that isn't hosting 400 other schools' websites. Backup your website and database and then reupload it on your new hosting. Update the nameservers for your domain and job done. You may need to modify any database connection files to reflect the new environment.
bonjour Posted January 14, 2010 Posted January 14, 2010 Just like a standard migration, then. Ta. Spoke with a support guy at Synetrix yesterday, who was surprisingly keen for us not to move. They're going to move us across to another server - one without 400 other schools sitting on it. This morning our website is down completely (instead taking us to a Bing! results page), but pinging it resolves a different IP address so I'm guessing they're in the process of moving us across. If it's not back up by 10am, then we're gone.
kearton Posted January 22, 2010 Posted January 22, 2010 ... going to move us across to another server - one without 400 other schools sitting on it. I've just checked our site again, and we've gone from a server with 598 schools to on it to one with just 2!
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