Jump to content

VPS/Shared

mossj

By mossj
in Web Development

 Share

Recommended Posts

mossj

mossj

Posted
Posted (edited)

I started my own VB forum as one of my many, I wonder if I can do this... projects.

 

Anyway long story short I need a decent host with decent support that has RTMP enabled (for FlashChat6).

 

Also needs around 5gb+ of space, 100gb+ of Bandwidth and cPanel (love cPanel), looking for one @ around £25-30 per month.

 

Anyone know of such a host? preferably in the UK (to limit the 'hops')

 

 

Also my current host says I can get RTMP if I get a VPS, but my *nix knowledge is most likely subpar (I'm happy copying shell code that someone else has written in a tutorial). Any recommendations for this?

 

I found a decent how to install here - http://www.videochat-scripts.com/tag/rtmp/ and it seems easy enough...

Edited by mossj
pritchardavid

pritchardavid

Posted
Posted (edited)

I know one of £75 a year if any good? unlimited bandwidth & 4.5gb

 

Evohosting

 

If you pay for two year at the moment you get 6 months free and double disk space so that what be in total £135

Edited by pritchardavid
mossj

mossj

Posted
  • Author
Posted (edited)
I know one of £75 a year if any good? unlimited bandwidth & 4.5gb

 

Evohosting

 

I try to avoid any hosts with the word 'unlimited' in their specs. As they tend to be henging there bets that you won't go over what they can provide :)

Edited by mossj
john

john

Posted
Posted
Could always ask Carl @ CS New Media if they can supply what you need, he's an excellent host and I've never had any problems with him.
  • Thanks 2
mossj

mossj

Posted
  • Author
Posted
Could always ask Carl @ CS New Media if they can supply what you need, he's an excellent host and I've never had any problems with him.

 

Thanks I may actually do this, especially as he appears to have reqorked what the packages offer :)

 

My current host (xilo.net) has been very shoddy on the support front SO far they have managed to:

  • Bill me for a addon to something I cancelled months ago
  • Lock me out of my own account area (not fixed in over a month now)
  • Close several tickets without completing them
  • and they won't say if JDK will run on their servers, nor will they give me refund if I give it a go and it doesn't

Messa

Messa

Posted
Posted
Thanks I may actually do this, especially as he appears to have reqorked what the packages offer :)

 

My current host (xilo.net) has been very shoddy on the support front SO far they have managed to:

  • Bill me for a addon to something I cancelled months ago
  • Lock me out of my own account area (not fixed in over a month now)
  • Close several tickets without completing them
  • and they won't say if JDK will run on their servers, nor will they give me refund if I give it a go and it doesn't

 

Wow, don't think i've ever come across anyone that's closed tickets without completing them!

As for locking you out of your own account area, do you mean billing? if so, you'd have thought they wanted paying!!!

mossj

mossj

Posted
  • Author
Posted
Wow, don't think i've ever come across anyone that's closed tickets without completing them!

As for locking you out of your own account area, do you mean billing? if so, you'd have thought they wanted paying!!!

 

Yup billing and that was my thought.... but they seemed reputable up until late 2009, when there support just went downhill....

mossj

mossj

Posted
  • Author
Posted

Well once again csnewmedia proved themselves to be the elite...

 

Got a PM back before lunch today, they will manage the installation for me on a VPS, they also advised me on what spec I should go for.

 

Not got cPanel, but plesk from past experience is just as quick (the reason for wanting cPanel)...

  • Thanks 1
XN-Matt

XN-Matt

Posted
Posted (edited)

mossj,

 

I've come across this thread in Google. I've had a look and have worked out what account this is for but want to clear up some of what you have posted.

 

You raised a ticket with us asking why the add-on was not cancelled. We advised you that you had not actually request for it to be cancelled, only the reseller account. As you have other services with us, we do not just assume you want a software licence cancelled as you might be using it on another package. If we were to assume you no longer wanted it, it could have caused disruption to your business.

 

Sorry to hear you're having problems getting in to your account - that normally only happens after a set amount of incorrect logins in a short space of time and I can see this is indeed the case on your account. I'd like to discuss this with you and walk through getting this reset so that you can login.

 

Regarding your tickets. There is not a single ticket on your account (of which there are 7) that have no reply and have been closed. All tickets are replied to and logged (and viewable) via our customer portal.

 

Regarding JDK (ticket 54421), of which I actually dealt with towards the end. You asked if software for Flashchat would work on our shared/reseller servers of which we advised no due to the ports it required open. Tom replied within 2 minutes saying that it was not possible and that you would need to look at your own server.

 

A further update from yourself asked about the management and operation of a VPS which was replied 7 minutes after your question by Tom again.

 

You then asked if the server would be a similar setup the our shared/reseller servers when cPanel is taken and if you would then install your own software. Which I replied yes, they would be and you could then install whatever software you required.

 

A further question asked that you had found a walk through and you would give it a shot tomorrow but if your software did not work, could you get a refund. I then replied with the exact text: "We can't refund a VPS once provisioned, so you would have to just cancel as normal. As the product you want to use is JDK (java) based, make sure you get a VPS with enough RAM as JDK is a memory hog."

 

Just to clarify, we never said that JDK would not run. I did give a tip that JDK can be very memory hungry so ensuring you choose a VPS with suitable memory would get you off on the best foot.

 

Matt

Edited by XN-Matt
Spoke with mossj via phone.
mossj

mossj

Posted
  • Author
Posted (edited)

Many thanks for the phone call matt,

 

Tickets closing..

Apparently my replies have been going somewhere but not to them (proberly a intermittent issue with my phone)...

 

But couldn't login to check that you were getting them... Never got a reply detailing my account was locked out...

 

Maybe consider adding a new state "waiting on customer" rather than moving tickets to closed, as the helpdesk I am a part of, considers this to mean "resolved/completed/actioned".

 

JDK

I wasn't looking for confirmation of the userfacing software, just one that if JDK would install and run (or that you have customers running it) and details of what exactly I'm responsible for on a VPS when compared to shared hosting.

 

 

Anyway many thanks for the informative phonecall.

Edited by mossj
XN-Matt

XN-Matt

Posted
Posted

Hi,

 

We do have a status similar.. "Replied" that will keep tickets open for a further 48 hours before sending to a 'prompter' message to ask if the issue is resolved, and that if we don't hear anything further, the ticket would be closed. We do then send a final message informing the ticket is closed.

 

However, tickets can be re-open at any time via the portal and hopefully you should be able to login with the new details as we discussed. :)

 

Have a good New Year!

 

Matt

Edu-IT

Edu-IT

Posted
Posted
Must admit would go with Carl if it wasn't for the fact current host I am on I get unlimited bandwidth (10Mbps connection).

 

Russ

Is anything 'unlimited' though as per the earlier comments.

john

john

Posted
Posted
Well once again csnewmedia proved themselves to be the elite...

 

Got a PM back before lunch today, they will manage the installation for me on a VPS, they also advised me on what spec I should go for.

 

Not got cPanel, but plesk from past experience is just as quick (the reason for wanting cPanel)...

Glad to find that Carl has been able to sort you out as you needed :)

 

I have no problems with CS New Media's Plesk setup, I am a happy CS New Media customer and use plesk for managing my reseller hosting package, and its simple and quick, I prefer it over cpanel (which is what interface I have for our VLE package at work) so much more user friendly and nice to use I find Plesk.

  • Thanks 1
russdev

russdev

Posted
Posted (edited)
Is anything 'unlimited' though as per the earlier comments.

 

My vps is with Rackforce and yes is unlimited. Also very good support.

 

But saying that going to have a closer look (maybe going to have to be next month I suspect as will have to have both running at same time to do the transfer etc which means double the cost etc.) at Carls VPS as my bandwidth usage should be come under the limits..

 

Also now that I have found this it should be easy to move from cpanel to plesk http://www.webhostingtalk.com/archive/index.php/t-383144.html :)

 

As said Rackforce is great but the servers being hosted in the UK would be useful..

 

Russ

Edited by russdev
  • Thanks 1

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
 Share
Go to topic listing


×
×
  • Create New...