Superb Acer Desktop Bundle Deal £366.00+vat FREE DEL

[kevbaz]

Got my order in

 

infact i raised an order with simon last week for 10 of these model acers but at a higher price (which we were happy with i must add), but a delay this end meant it still hadnt been faxed through to him. so about an hour ago he had the curtousey to call me direct and to tell me he'd just recieved this new offer with a better sized montior at a much lower price.

 

ask your elf, would all suppliers do that even when they know your committed to buy at a higher price?

 

cant reccomend simon and his team highly enough !

[vikpaw]

Got my order in

 

infact i raised an order with simon last week for 10 of these model acers but at a higher price (which we were happy with i must add), but a delay this end meant it still hadnt been faxed through to him. so about an hour ago he had the curtousey to call me direct and to tell me he'd just recieved this new offer with a better sized montior at a much lower price.

 

ask your elf, would all suppliers do that even when they know your committed to buy at a higher price?

 

cant reccomend simon and his team highly enough !

 

i think even if Santa asked his elf, he'd struggle to match that deal!

[mac_shinobi]

i think even if Santa asked his elf, he'd struggle to match that deal!

 

Not if Mrs Santa has anything to do with it hehe j/k

[Edu-IT]

In this instance Simon has lowered his price, but how many members have purchased equipment in the belief that they are getting the best possible price?

That is why you get more than one quote.

[GrumbleDook]

To be honest I don't like the old Dutch Auction model as it can be damaging to buyer and seller in the long term ... and I've seen some schools got to silly lengths to get the best price (even regulars on here) with the war-cry of "Yet again we save some money!" albeit they have saved another 3 farthings!

 

Customer service plays a heck of a lot to these things for me as well as consistency of price. If I am planning a 5 year budget there will be times I would go out to tender for a fixed price for the period of that project as you can get caught out with prices rising or hardware being unavailable, remembering to keep options in the bid to make sure price drops are included ... just blocking price rises.

 

For small items I tend to put a spec to multiple resellers / providers and give them one shot ... if they don't give it their best first time they don't get the business. If they sell it at cost first time round and bump their prices up when I ask for the next set of items then they will not get the business because someone else comes in better.

 

In this case Simon is saving face ... fair play to him, he is being canny and using it as a way of ensuring many folk think of him first when getting multiple quotes and many of us will have 6+ possible resellers to go to ... so even if we only get 3 quotes he stands a better chance of being asked to quote and therefore getting the custom. Many others do this ... IDNS, WStore, Dabs, Jigsaw ... all of which get my vote as good resellers to work with (especially when you get the right account manager).

[vikpaw]

When i was heavily involved in purchasing and obtaining quotes a lot, i would ask for a range of quotes 3-5, but then go back to my preferred supplier to see if he could match the best price given. Usually he could and so we'd go with them, the reason being as stated above, the relationship, support, knowledge, VALUE ADDED is essential for us, sometimes we'd even pay more to stay with a supplier we trusted who could quickly and efficiently solve any problems that arose - which is the true mark of a good supplier. Not that they provide the cheapest price, quickest quote etc, but how well they resolve any inevitable difficulties that may arise.

[Haptic]

We now have only 30 of these bad boys left so be quick so you dont miss out guys;)

[DarrenC]

It does seem that there is a huge misaprehention out in the education market place with many people that cheapest is always best.

 

I hope this thread has shown that this is not always the case.

 

I feel that people often forget that resellers are supposed to add value to the products you are purchasing from them. There are a vast number of resellers out there who will simply sell you products and then be no where to be seen if you require support or assistance. You also need to realise that resellers are businesses and if they make no profit selling kit they will go bust. This means that there is no back up for you at all and often little recourse apart from trying to go direct to the manufacturer which can be an issue.

 

Don't get me wrong we all like a bargain, but this should not come at the expense of quality of service or a realistic business model. I think Simon has acted in a totally correct fashion, and the fact that he has contacted a customer whom had already placed an order to update them on an offer is admirable.

[ahuxham]

It does seem that there is a huge misaprehention out in the education market place with many people that cheapest is always best.

 

I hope this thread has shown that this is not always the case.

 

I feel that people often forget that resellers are supposed to add value to the products you are purchasing from them. There are a vast number of resellers out there who will simply sell you products and then be no where to be seen if you require support or assistance. You also need to realise that resellers are businesses and if they make no profit selling kit they will go bust. This means that there is no back up for you at all and often little recourse apart from trying to go direct to the manufacturer which can be an issue.

 

Don't get me wrong we all like a bargain, but this should not come at the expense of quality of service or a realistic business model. I think Simon has acted in a totally correct fashion, and the fact that he has contacted a customer whom had already placed an order to update them on an offer is admirable.

 

Sometimes cheapest is the only option to provide the equipment in many schools, thus taking what we can get.

 

Support might be rubbish, product might not be upto scratch, but alas the kids go on learning at an accelerated rate rather than being hindered by equipment that doesn't work

Edited December 8, 2009 by vikpaw
swearing

[Cummins]

Ahwell... Look on the bright side! Atleast RingOfFlame has an appropriate name

[Haptic]

Well when there gone there gone and guess what there gone so many thanks for all your interest people, an interesting thread to say the least lol

 

Keep an eye out for more lowest priced offers shortly:p:ear:

[mac_shinobi]

Nothing against Simon what so ever !!

 

However Acer and Superb are two words I never expected to see after all the posts I have seen ref Acers support ( or lack there of )

 

The username ringofFlame reminds me of the Japanese flag for some obscure reason lol no offence or anything

[Haptic]

Nothing against Simon what so ever !!

 

However Acer and Superb are two words I never expected to see after all the posts I have seen ref Acers support ( or lack there of )

 

The username ringofFlame reminds me of the Japanese flag for some obscure reason lol no offence or anything

 

I can relate to your Acer support comments fella , dont get me wrong i have opened many a acer desktop unit to find they are using "Cheap" components but you pay for what you get and we all expect a good level of support which I understand Acer are addressing , your feedback is valued.

 

superb lowest priced deals is not limited to a partiular vendor bud we provide all IT equipment and we are not Vendor Biased:cool:

[mac_shinobi]

I can relate to your Acer support comments fella , dont get me wrong i have opened many a acer desktop unit to find they are using "Cheap" components but you pay for what you get and we all expect a good level of support which I understand Acer are addressing , your feedback is valued.

 

superb lowest priced deals is not limited to a partiular vendor bud we provide all IT equipment and we are not Vendor Biased:cool:

 

Like I said and not having a go or nothing and don't want anyone reading this taking it the wrong way or out of context as I have seen a lot of posts and your support has been top notch along with price and the rest of it ( a few minor niggles but those are to be expected ) and just for the record I don't work for edu so have as of yet not had the opportunity or chance to buy stuff from CPLTD ( simon and co )

 

Good to hear that Acer are sorting it out though

 

Also agreed on the you get what you pay for