IanT Posted November 25, 2009 Posted November 25, 2009 Anyone got one of these or installed one, we've just had a RM Engineer install one today and I will have the lovely task of maintaining it, just need todo the filtering part, anyone got any PDF's on how todo that.
K.C.Leblanc Posted November 25, 2009 Posted November 25, 2009 There's quite a lot of help information built into it. Point your web browser at https://[ip of smartcache] tell IE you're not bothered about the certificate error. Log in and click the big green question mark.
Edu-IT Posted November 25, 2009 Posted November 25, 2009 Do you have access to the RM KB? I've just searched and there's lots of Smartcache stuff.
IanT Posted November 25, 2009 Author Posted November 25, 2009 Im going via the SmartCache at present, I can get onto the web based config, AD is all connected too it, I just wanna read up on the filtering. Ian.
Squelch Posted November 25, 2009 Posted November 25, 2009 Use the green question mark in the bottom right hand corner, the help really is excellent and will give you plenty of info.
Chunky Posted November 25, 2009 Posted November 25, 2009 Hi peeps, Apologies if it seems like I'm pimping , but there's plenty of good information, and a place to discus RM products over at the RM Communities Forum. (that is unless you can find it in the RM Knowledgebase) RM Community Page Chunks
IanT Posted November 26, 2009 Author Posted November 26, 2009 Whats the best way in deploying the RM SmartCache Client (MSI File) via GPO? We are a full Windows network, no RM.
K.C.Leblanc Posted November 26, 2009 Posted November 26, 2009 Whats the best way in deploying the RM SmartCache Client (MSI File) via GPO? We are a full Windows network, no RM. I couldn't get the one provided to work, I think it's intended for an RM network. I just captured one using WinInstallLE and bunged it out with a GPO.
AngryTechnician Posted November 26, 2009 Posted November 26, 2009 If you've just bought your SmartCache it should be new enough to use AD authentication, thus rendering the client software redundant. This was only made available very recently, and I'm actually still waiting for the upgrade to come through on mine, but have you considered this at all? I'd certainly recommend looking into it if you plan on supporting anything other than XP clients. (Those with RM KnowledgeBase access, see TEC1569407)
IanT Posted November 27, 2009 Author Posted November 27, 2009 Now I know why I do not like RM! Created a IT Policy, applied the policy to the IT Users (i.e. ME!!) try and go to mail.google.com............BLOCKED! by Default policy when I've set me to use the IT Policy! Anyone
Cache Posted November 27, 2009 Posted November 27, 2009 Is your ident working correctly (or have you installed the ident service)?
IanT Posted November 27, 2009 Author Posted November 27, 2009 I have the client installed on my machine this is driving me crazy!! I re-did the policy (IT Policy) and set my self up as unfiltered and im getting blocked by the Default policy, how when I've set my self as unfiltered.
IanT Posted November 28, 2009 Author Posted November 28, 2009 dont worry, sorted it now.................................
plexer Posted November 28, 2009 Posted November 28, 2009 can you post how you fixed it please for future searches.
speckytecky Posted November 29, 2009 Posted November 29, 2009 Hope folk don't mind me coming in on this thread with an add on question but reading it reminded me that we have a redundant SmartCache2 and I was wondering what to do with it? It was replaced last year by the Espresso team who installed their own Linux Espresso server as a replacement for the SmartCache2. As the latter hasn't any space for additional drives etc we haven't put it to any use since but otherwise the spec of the machine and condition are good so we really want to find a good use for it. Anyone else had this situation and if so what did you do with it.
AngryTechnician Posted November 29, 2009 Posted November 29, 2009 I haven't actually done so but when I was considering replacing mine lkast year I did have a think. Possibilities included: Using it as a WSUS server (since if you lose the drive you're really only losing the cached updates and installation database, which can be re-downloaded and rebuilt respectively) Partnering it with an iSCSI NAS and using it as a non-critical Hyper-V host, assuming it has the necessary processor capabilities. 1
IanT Posted November 29, 2009 Author Posted November 29, 2009 Hope folk don't mind me coming in on this thread with an add on question but reading it reminded me that we have a redundant SmartCache2 and I was wondering what to do with it? It was replaced last year by the Espresso team who installed their own Linux Espresso server as a replacement for the SmartCache2. As the latter hasn't any space for additional drives etc we haven't put it to any use since but otherwise the spec of the machine and condition are good so we really want to find a good use for it. Anyone else had this situation and if so what did you do with it. Door Stop
AngryTechnician Posted November 29, 2009 Posted November 29, 2009 Door Stop I already have a Cisco PIX the school was mis-sold 3 years ago for that.
lankygibbon Posted December 1, 2010 Posted December 1, 2010 Yay for ressurecting an old thread. IanT so did you have some input on how you fixed the fact that you new policy wouldn't apply as we are having a similar problem.
nicholab Posted December 1, 2010 Posted December 1, 2010 Have you checked the identification settings. From the home page > maintenance > RM SmartTracker Identification The next page gives you the chose of Active Directory authentication you have to go in and configure the domain setting at the bottom of that box before you can click the Active Directory authentication box. When this is set you be able to pick up user and machines correctly and move on to the filtering rules.
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