Numerous Memory Errors

[stu1892]

Afternoon!

 

We have had a problem for a few months where a number of programs crash with memory errors in the likes of (insert useless address here) etc etc. OK to quit and Cancel to debug.

 

It first happened about a year ago when overnight a program just stopped working, saying there was an memory error in the exe.

 

We thought it may have been related to an update, but it recently there's a few programs that do it. While saving, opening a saved file or instant as soon as it's opened.

 

Is there anyway i can get to the root of these problems as we're having problems imaging at the moment due to a fault with NetRunna.

 

They happen to be the most popular bits of software we have too, typical!

 

All on Windows XP and have worked fine before.

 

Thanks in advance.

 

(writing this on the run, so may have missed something!)

[OutToLunch]

Just to clarify - are all the same software packages crashing across *all* PCs, or are random packages from a list crashing across a few PCs? If it's the latter, have you considered that there might actually be bad RAM in the machines? A quick test with memtest86 would show this up..

 

Memtest86+ - Advanced Memory Diagnostic Tool

[stu1892]

Hi OTL

 

It's on all PCs.

 

I'll try this anyway just to rule it in or out.

 

Cheers

[stu1892]

Pass complete, no errors.

 

Bugger.

 

Must be something on the image but i have no idea where to start finding out. Pretty sure there wasn't anything incriminating in the event logs.

 

Going to have another look.

Edited November 30, 2009 by stu1892

[ICTSM]

could be inadvertent over-clocking of memory. knock speed of mem down a notch.

 

 

sorry...eating pasty as well as typing. yummy

[Jamo]

Those errors can be to do with DLL issues, either with driver or program DLLs. Its pretty tough to diagnose where the issue lies, try reinstalling the app MSI

[stu1892]

Cheers for the replies.

 

The images are identical on 60 computers and nothing has been tampered with on any of the BIOS.

 

It is multiple programs. One for instance instantly crashes when you try to save and another will not even open.

[Jamo]

are the errors consistent across the imaged PCs?

[stu1892]

Yeah, it's the same image.

[stu1892]

Nothing in the event logs either, other than the pop ups in the system log.

[DMcCoy]

Does it happen when you remove the antivirus? Do machines run windows updates automatically?

[stu1892]

The AV is new and the problems were tehre before it started happening.

 

Last year on an old image it seemed to happen over night to one program so i assumed it was a Windows update.

 

While creating a new image, we tested installing it before the updates. Then done 170+ updates and it worked fine after those so it may have been something else that was installed that night.

 

Now it's a number of programs in different situations.

[marc2510]

Cheers for the replies.

 

The images are identical on 60 computers and nothing has been tampered with on any of the BIOS.

 

It is multiple programs. One for instance instantly crashes when you try to save and another will not even open.

 

Have you tried saving and opening without network cable in??

also try in safe mode, does you have anythink like Ez-audit on the network that runs at random times?

 

Good Luck

 

Edit: Windows Repair one pc for a test

Edited November 30, 2009 by marc2510

[stu1892]

Going to re-image a PC with the original image that had problems. Take off any auditing / AV set up etc and try the problems out that we know of.