Exchange Issue - Please help

[rjones]

Hi,

 

I have a problem with Exchange. For some reason it has stopped sending and receiving emails.

 

"Just to add i have had to re-install SMTP service. Someone suggested running domain and forest prep again?!"

 

 

I have checked the smart host.

 

Any ideas?!

Edited October 24, 2009 by rjones

[mb2k01]

Is this on the same server you were having IIS issues with yesterday?

Were the IIS issues exchange related too?

[rjones]

Hi,

 

Thank you for your help! Yes been having some interesting problems!

 

IIS is now running... just problem with sending emails!

[mb2k01]

I'm guessing there was something in the event logs yesterday that led to you being able to start IIS again (as you clicked the thank button on my suggestion but didn't post a reply)?

What did the event log say?

 

When you said in your OP you had to re-install the SMTP service, do you litterally mean re-install via control panel, or do you mean restart the service?

 

What version of Exchange are you running?

Are you fully up to date with Windows/Microsoft Updates?

 

(Sorry - lots of questions!)

[rjones]

Running exchange server 2003. Re-installed via control panel and system up to date!

[ranj]

Check you SMTP connector in system manager if your running exch 2003 to ensure that your smart host is selected or hasn't changed. It may have affected the settings when you removed smtp service.

 

Also download exchange best practises analyser on the server and run the test this will alert you of any potential issues with ways to resolve them.

 

you can download it from here:

 

http://www.microsoft.com/downloads/details.aspx?FamilyID=DBAB201F-4BEE-4943-AC22-E2DDBD258DF3&displaylang=en

[rh91uk]

Tried restarting the information store?

[rjones]

Hi,

 

Thank you for all you help and support. Ended up having to carry out a disaster recovery.

 

Now all backup and running!!