ninjabeaver Posted August 17, 2009 Posted August 17, 2009 Morning all, Norfolk CC ICT SOlutions has moved premises and so far have not re-instated the proxy server they use for allowing schools to update SIMS. This was three weeks ago. I'm back in school now after a 2 week break to find it is still not re-instated and they have no ETA when / if it will be done. Is there another way of updating SIMS or am I screwed for the exams update? Asking in desperation now. We have no ADSL in either as it is deemed 'illegal' to do so by NCC ICT Solutions. I also can't get hold of Capita via the phone as I guess they are VERY busy at the mo. Cheers in advance, Simon.
u8dmtm Posted August 17, 2009 Posted August 17, 2009 I would check your service level agreements to see if you have any leverage there, then get your SMT to do some arm twisting.
Sivadam Posted August 17, 2009 Posted August 17, 2009 (edited) You don't actually 'NEED' the August Upgrade for exam results - unless of course you want the new procedure for entering Non-EDI Results. The August Upgrade is delayed anyway now, so you would be struggling to use that procedure this week without some insight into how it works. I want it available for next week's GCSE Results day and have already done my reseaerch into Quals, QANs, Levels, Points and Discount Codes that we will need to use! If you really do need an update then you could download the CD Image from SupportNet. KB82098 gives the June URL. Obviously there won't be an August one yet. ----------------------------------------------- P.S. A post has just appeared on Supportnet explaining the position re. August Upgrade and Exams - quite good timing! As at this moment in time no new release date has been posted. Edited August 17, 2009 by Sivadam 1
ninjabeaver Posted August 17, 2009 Author Posted August 17, 2009 Thanks everyone for you help. Capita were extremely fast in responding to my web request and have sent the FTP and ISO link for me to use. I was just getting panicky.
Sivadam Posted August 17, 2009 Posted August 17, 2009 Capita were extremely fast in responding to my web request ....... That is Capita for you - the service they provide is 'excellent' - see my other posts! One assumes that is not the August Release then - if so you have it before it has gone on general release!
deKay Posted August 17, 2009 Posted August 17, 2009 The August release has been delayed until the end of the month, hasn't it?
Sivadam Posted August 17, 2009 Posted August 17, 2009 (edited) An announcement is supposed to be going on SupportNet today but it hasn't appeared yet. I hope it is not that late. The main reason I went down to UAT was to test the NonEDI Quals bit of EO! SIMS 2009 August Update Release Date Due to an issue discovered late in testing there will be a delay to the SIMS 2009 August Update release. We will publish an updated news item containing the new release date on Monday 17th. For those schools concerned about Exams Day, I can confirm that this release is not needed for the results download days ...... Edited August 17, 2009 by Sivadam 1
rh91uk Posted August 17, 2009 Posted August 17, 2009 SIMS 2009 August Update Release Date Due to an issue discovered late in testing there will be a delay to the SIMS 2009 August Update release. We will publish an updated news item containing the new release date on Monday 17th. For those schools concerned about Exams Day, I can confirm that this release is not needed for the results download days ...... Good news! Thanks!
Sivadam Posted August 17, 2009 Posted August 17, 2009 Thursday the 20th of August before 5 pm then. That should give us enough time to get the Non-EDI Results in for next Wednesday.
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