Divaldo Posted June 23, 2009 Posted June 23, 2009 We are trying to get Exchange 2007 ActiveSync to work externally through ISA 2006 so people can access their info from mobile devices such as iPhones. We've installed it using Verisign SSL certificates and OWA works fine. I can't however get ActiveSync to work. I've tested in on http://www.testexchangeconnectivity.com and get the following results, can anyone help please? Testing Exchange Activesync for host https://mydomain.org.uk/microsoft-server-activesync/ Exchange Activesync test Failed Test Steps Attempting to Resolve the host name mydomain.org.uk in DNS. Host successfully Resolved Additional Details IP(s) returned: xxx.xxx.xxx.xxx Testing TCP Port 443 on host mydomain.org.uk to ensure it is listening/open. The port was opened successfully. Testing SSL Certificate for validity. The certificate passed all validation requirements. Test Steps Validating certificate name Successfully validated the certificate name Additional Details Found hostname mydomain.org.uk in Certificate Subject Common name Validating certificate trust for Windows Mobile Devices Certificate is trusted and all certificates are present in chain Additional Details Certificate is trusted for Windows Mobile 5 and Later platforms. Root = OU=Class 3 Public Primary Certification Authority, O="VeriSign, Inc.", C=US Testing certificate date to ensure validity Date Validation passed. The certificate is not expired. Additional Details Certificate is valid: NotBefore = 6/18/2009 5:00:00 PM, NotAfter = 6/18/2012 4:59:59 PM Testing Http Authentication Methods for URL https://mydomain.org.uk/microsoft-server-activesync/ Http Authentication Methods are correct Additional Details Found all expected authentication methods and no disallowed methods. Methods Found: Basic Attempting an Activesync session with server Errors were encountered while testing the ActiveSync session Test Steps Attempting to send OPTIONS command to server Testing the OPTIONS command failed. See Additional Details for more info Additional Details A Web Exception occured because an HTTP 404 - NotFound response was received from ISA
spc-rocket Posted June 23, 2009 Posted June 23, 2009 We are trying to get Exchange 2007 ActiveSync to work externally through ISA 2006 so people can access their info from mobile devices such as iPhones. We've installed it using Verisign SSL certificates and OWA works fine. I can't however get ActiveSync to work. I've tested in on http://www.testexchangeconnectivity.com and get the following results, can anyone help please? Testing Exchange Activesync for host https://mydomain.org.uk/microsoft-server-activesync/ Exchange Activesync test Failed Test Steps Attempting to Resolve the host name mydomain.org.uk in DNS. Host successfully Resolved Additional Details IP(s) returned: xxx.xxx.xxx.xxx Testing TCP Port 443 on host mydomain.org.uk to ensure it is listening/open. The port was opened successfully. Testing SSL Certificate for validity. The certificate passed all validation requirements. Test Steps Validating certificate name Successfully validated the certificate name Additional Details Found hostname mydomain.org.uk in Certificate Subject Common name Validating certificate trust for Windows Mobile Devices Certificate is trusted and all certificates are present in chain Additional Details Certificate is trusted for Windows Mobile 5 and Later platforms. Root = OU=Class 3 Public Primary Certification Authority, O="VeriSign, Inc.", C=US Testing certificate date to ensure validity Date Validation passed. The certificate is not expired. Additional Details Certificate is valid: NotBefore = 6/18/2009 5:00:00 PM, NotAfter = 6/18/2012 4:59:59 PM Testing Http Authentication Methods for URL https://mydomain.org.uk/microsoft-server-activesync/ Http Authentication Methods are correct Additional Details Found all expected authentication methods and no disallowed methods. Methods Found: Basic Attempting an Activesync session with server Errors were encountered while testing the ActiveSync session Test Steps Attempting to send OPTIONS command to server Testing the OPTIONS command failed. See Additional Details for more info Additional Details A Web Exception occured because an HTTP 404 - NotFound response was received from ISA - Silly question but have you enabled activesync for a particular user(s)? - also use the same url for activesync as you do for owa. make sure that in the Exchnage management console you have the internal and external URLs correctly defined in the following locations: Server Configuration | Client Access | Exchange ActiveSync's properties. On the isa server use the wizard to publish exchange activesync and make sure that your ISA server 2006 is at SP1 level to fully support SAN certificates. For more info check out this link --> Publishing Exchange 2007 OWA, Exchange ActiveSync and RPC/HTTP using the 2006 ISA Firewall (Part 1) and review all parts (6 in total) HTH, Ash.
Divaldo Posted June 24, 2009 Author Posted June 24, 2009 Thanks Ash, it's got it all working now. I altered the ISA config to be NTLM authentication and then in IIS on Exchange set Microsoft-Server_activesync up as integrated windows authentication and it all sprang into life! Hooray! I hope you're well. David @ KE7.
armadillo Posted December 6, 2009 Posted December 6, 2009 Thanks Ash, it's got it all working now. I altered the ISA config to be NTLM authentication and then in IIS on Exchange set Microsoft-Server_activesync up as integrated windows authentication and it all sprang into life! Hooray! I hope you're well. David @ KE7. Hi Divaldo, I am having the same problem when I try to get iphone to synch with exchange 2007 to get emails externally. OWA works fine from PCs but not the iphone or a blackberry. We're running ISA 2000 and exchange 2007. Blackberry used to work fine with exchange 2003 but since the upgrade to exchange 2007 it stopped and can't get iphone to work correctly. I am having to forward users’ email instead of connecting the mobiles to mail accounts. I was told that ISA 2000 doesn't fully support Exchange 2007 that's where the problem lies, is it true? I hope you can help with this- Your help is appreciated. Thanks
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