Sun Storage 7110

[Hanson]

someone install it?

[john]

I've given over patching mine as it usually ends in doom and gloom whenever I touch my SANs

[PRicho]

Finally on this latest release after a few SAN issue, the support I have had from Oracle has been fantastic! - This update took 3hrs to complete on our 7210

[Hanson]

one more question

Want monitoring my storage7110 in Zabbix,

but for that need MIB's.

Can some one help me ?

[edubidu]

Just found a "The service processor needs to be reset to ensure proper functioning"

 

SOURCE: svc:/appliance/kit/akd:default, REV: 1.0

DESC: The service processor has stopped responding to requests.

AUTO-RESPONSE: None.

IMPACT: Features that depend on service processor functionality,

including hardware inventory, LED control, and fault diagnosis, will not

function correctly while the service processor is in this state.

REC-ACTION: Restart the service processor. Contact your service provider if

the problem persists.

 

I've this problem every 3 or 4 months on a sun storage 7310. Done a firmware update on release 2010.Q3.4.0, but still the same problem.

When it happens a week-end without quick intervention on the GUI to reset this, I must hard reset the server monday morning...

Does somebody know what's going wrong??

Edited May 30, 2012 by edubidu

[teejay]

Get onto Oracle support, it really is something they should be looking at. It could possibly be the motherboard, we had one where the SP failed on it.

[edubidu]

Great, we don't have support contract for this storage

[teejay]

Oh, you need to make sure you've got good backups then or deep pockets to re-instate your support contract with Oracle.

[Duke]

It might be worth trying the very latest release. I used to get that error on my S7410 quite regularly, but haven't had it in ages. I'm on 2010.08.17.4, but not sure what that is in 'readable' version numbers.

 

Chris

[edubidu]

I finally found something on the oracle support pages, I don't want to post the whole article cause it is published for oracle support customers. Found it on support.oracle.com - You need to log-in

 

Issue: Sun Storage 7000 Unified Storage System: Service Processor (SP) Issues

 

Just to resume:

Cause: A number of CRs for memory leaks on the Service Processor (...) The reasons for these variations are not known at this time.

 

Solution: Reset Service processor via GUI manually each time the problem occurs and open a Service Request for remote SP BIOS upgrade by an Oracle Support engineer.

Edited May 31, 2012 by edubidu

[Duke]

Oh yeah, I remember an engineer coming in now to do the BIOS update. Nice guy and it all went smoothly - not something I'd want to do myself though.

[edubidu]

Oh yeah, I remember an engineer coming in now to do the BIOS update. Nice guy and it all went smoothly - not something I'd want to do myself though.

Hmmm, I did a firmware update last august, this was really not complicated. I'll do another one in a month or two, if it helped to solve the problem I'll post it here.

[Duke]

Hmmm, I did a firmware update last august, this was really not complicated. I'll do another one in a month or two, if it helped to solve the problem I'll post it here.

 

This was the BIOS update, not just a normal Fishworks firmware update. You have to boot into the Service Processor, run a BIOS update from there, and the engineer also changed some of the settings in the BIOS that I can't remember off-hand. I'm not sure if it was this or a firmware upgrade that fixed my SP issues, but I'd lean towards the former. Might be worth getting someone out if you still get problems, although it's all done through lights out manager so could be done remotely.

[Hanson]

Hi all,

have one more question.

on my 7110 have 2 datapool,

can i destroy one and add disks to other pool ? read somewhere it's imposible

Edited August 17, 2012 by Hanson