Dom_ Posted January 14, 2009 Posted January 14, 2009 I have a problem with random computers on the network hanging at 'saving your settings', I've checked msconfig, done virus/spyware scans and disabled sophos but it still seems to be occuring. Has anyone had this issue before?
tosh74 Posted January 14, 2009 Posted January 14, 2009 Sound like the hkcu reg hive not being unloaded on logoff. Do you have the user hive cleanup service installed ? http://www.microsoft.com/downloads/details.aspx?FamilyId=1B286E6D-8912-4E18-B570-42470E2F3582&displaylang=en 1
Dom_ Posted January 14, 2009 Author Posted January 14, 2009 Yeah i have that installed and local profiles look fine, i do suspect that it is a profile issue though.
tosh74 Posted January 14, 2009 Posted January 14, 2009 does the hang happen with ALL users or particular users ? Do you have profiles set for your users or do you just use local profiles ? I would suggest deleting (or moving) all users from c:\docs and settings (leave admin, admin.domain and all users (also leave LocalService, NetworkService and Default User if you can see them)). then take it from there 1
Dom_ Posted January 14, 2009 Author Posted January 14, 2009 It doesn't seem to be particular users, each student has their own roaming profile (locked down) which synchronises user data and application data. I only recently started here and HATE the setup but my boss seems adament that we're keeping it. I have to remove local users from docs and settings once/twice a week as sometimes they do not delete themselves, but it still hangs after this has happened.
tosh74 Posted January 14, 2009 Posted January 14, 2009 In that case I would check that there is nothing trying to be written to the hkcu hive (should be the ntuser.dat in the roaming profile). you might need to load the hive in regedit to check the security rights for the students. 1
Dom_ Posted January 14, 2009 Author Posted January 14, 2009 I'll take a look into this soon, thanks for your help!
Oops_my_bad Posted January 14, 2009 Posted January 14, 2009 I have to remove local users from docs and settings once/twice a week as sometimes they do not delete themselves, WHA do you have to do that on every computer?
srochford Posted January 14, 2009 Posted January 14, 2009 WHA do you have to do that on every computer? It's not uncommon that profiles will get left behind - people hit the power button, machine crashes, wind blows the wrong way etc :-) How big a problem it is depends also on how many people use the machines - if they're only used lightly then you won't see much problem but if every machine is used (say) by 20 people a day then it doesn't take a high percentage of problems to have half a dozen profiles left at the end of each week and this would rapidly mount up! The simplest thing to do is to have something in the machine startup script which just cleans up dead profiles - the MS utility delprof is good for this.
Dom_ Posted January 15, 2009 Author Posted January 15, 2009 Like i said, I hate the current setup, i could easily set them to wipe but my line manager doesn't want me changing anything serverside. I've been doing a few things in secret to make my life a bit easier but I think he'll notice when I'm sat at my desk when i should be deleting profiles lol. He also doesn't want me doing them remotely despite it being far quicker.
Azhibberd Posted January 16, 2009 Posted January 16, 2009 We recently had a big problem with 50 brand new Dell machines kept crashing out on log on etc.... and it was only these new machines that was having the problem.... It actually surprisingly came down to the bios after we really ran out of ideas (we tried allot of things) we decided to upgrade there bios.... After that not a single problem
witch Posted January 16, 2009 Posted January 16, 2009 [quote He also doesn't want me doing them remotely despite it being far quicker. ????? Why on earth not?
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