Ebuyer education

[MK-2]

From reading the thread earlier this year about ebuyer, I saw that they do indeed do education accounts.

I've just called up, and been told that they do trade accounts, but you need to spend 5k or more a month. I said I'd been told about education accounts and got passed through to ebuyer@work.

The guy there said I create at @work account then register for trade account, I asked about spending and said I was just told I need to spend 5k a month and he asked what sort of school we were and said

"Yeah you have a lot of users so you'll clear that easy"

 

There is no way I'll be spending 5k a month on anything. Is this the proverbial smoke being blown up my something, or do you indeed have to spend a minimum amount to qualify for educational sales?

I only enquired saying we would have to pay via PO as we have no school credit card

[PeterW]

They got rid of most of their focus teams staff and consolidated it back to a single team, not sure what they are doing with education.

[timzim]

We've got an account with them - we set it up as a Trade Account (Government & Education), and pay by PO. We've only ever bought £900 worth of stuff from them although I don't suppose we got any special educational discount. Their prices were still good anyway. I presume the account's still valid as I can still log onto it.

 

I think they're just trying it on with you - if they want your business they'd be a bit stupid to insist you have to spend X amount per month. Speak to someone else there: we went through their B2B team but I think they're called 'platinum sales team' now.

[Pyroman]

We've got an account with them - we set it up as a Trade Account (Government & Education), and pay by PO. We've only ever bought £900 worth of stuff from them although I don't suppose we got any special educational discount. Their prices were still good anyway. I presume the account's still valid as I can still log onto it.

 

I think they're just trying it on with you - if they want your business they'd be a bit stupid to insist you have to spend X amount per month. Speak to someone else there: we went through their B2B team but I think they're called 'platinum sales team' now.

 

Same here, we used to have an account manager but now our orders go through the "platinum sales team" never been told about a minimum spend but we just get stuff at normal web prices. We do however have to ring them to place orders as we can never send a fax to them even though both ends definately work :-S

[RabbieBurns]

someone from ebuyer commented on a previous post I think. Worth digging that out and PMing whoever it was?

[contink]

I'll see if I can give Martin Tune a call (his name should come up in a search on here) and see if he can help.

 

My guess is that you got passed to a chancer who is looking to make some money so if you have a name I'd pass that on.

[RabbieBurns]

http://www.edugeek.net/forums/behind-red-door/19242-ebuyer-education-sales-wrong-phone-details-no-purchase-orders.html