Weird OneDrive app issue

[sraper]

Have two schools (both LGfL schools) where the oneDrive app is misbehaving!

You can sign into the app fine and in explorer the extra "drive" shows up

However if you click the > arrow it disappears and nothing actually happens - it doesnt expand to show folder list or any contents.

If you go into C:\Users\  and navigate into the cache area for that OneDrive - everything is showing up

I tested the same version of OneDrive on my work PC at home and logged into the same oneDrive account and the  app worked as expected.

Anyone else seen this and can offer any suggestions to fix

[Andycat]

Is it user profiles duplicating? We have that sometimes and it messes OneDrive up.

[sraper]

15 minutes ago, Andycat said:

Is it user profiles duplicating? We have that sometimes and it messes OneDrive up.

We have roaming profiles - nothing has changed in this regard for months if not years and this has only just started

[Andycat]

Us too, but it's worth checking the C Users bit to check.

[sraper]

ahh see what you mean - not impossible

 

[itskdog]

Also an LGfL school, no issues here, so doubt it's solely that. We're on Entra/Intune though, so no roaming profiles.

Edited June 22 by itskdog

[win]

It's due to the MS June update breaking a variety of things, including OneDrive in File Explorer.

Hopefully they will release an early patch for it

 

https://www.windowslatest.com/2026/06/14/windows-11-kb5094126-issues-include-boot-failures-bsod-bitlocker-recovery-on-some-pcs-hp-onedrive-sync-and-enterprise-apps-broken/

[sraper]

Thanks for that - have been scratching multiple heads around here tying explain this behaviour

 

[JunkyRD]

I had OneDrive File Explorer Sync issues where the icons and share functionality disappeared i found the fix to be un-linking the account and re-linking it via the OneDrive client.