Office 365 A1 100GB OneDrive Limit

[broadld]

Hi Everyone

 

Some of our users have started to receive an warning about being over the 100GB limit that is being to applied to anyone using A1 licenses. This was mean to start on 1st February 2024.

Does anyone know if the limit is a hard limit to start with that will prevent users from saving / editing?

The only options I see for users that are over the limit are:-

 

- Delete unused stuff to get them under the limit

- Transfer data to a team or sharepoint library if they are resources etc

- Purchase A3 or A5 licenses which increase the limit back up to 1TB per user

 

There is no way to increase this 100GB limit when the user has an A1 license.

 

Thanks

Dave

[willtech]

This might help: https://edudownloads.azureedge.net/msdownloads/M365-Education-Storage-FAQ.pdf

 

What happens if my Office 365 A1 users exceed the 100GB limit?

Users will receive warning notifications when approaching the storage limit. The default notification

level is at 90% storage capacity. At 100% capacity, the user's OneDrive will be limited to read-only

access. Users won't be able to upload, edit or sync new files to OneDrive, and existing files will remain

as read-only. However, users can still download files, delete files and empty recycle bins.

 

and

 

How do I get additional storage?

Institutions can upgrade users to paid licenses and additionally have the option to purchase storage in

10TB increments to add to the pooled storage for the tenant.

There are several ways to manage the need for storage:

1) Clean up current storage or delete files or inactive accounts

2) Upgrade or purchase paid Microsoft 365 licenses that add to the pool of storage (A3 provides

50GB/per user, A5 provides 100GB per user).

3) Purchase storage packs that provide 10TB of pooled storage

4) Look at other solutions such as Azure Files or Azure Blob storage to meet storage requirements

Edited February 8, 2024 by willtech

[broadld]

Excellent thanks for this. I had seem something like this. It says that users at 100% will be unable to save but currently this limit is applied to some of our user that are over and it hasn't enforced the limit yet.

I contacted Office 365 support and they said it will start to warn users then will enforce the limit later in the month. But they couldn't give specific dates which isn't very useful.

[Anonymous2000]

We have an odd thing on the tenancies we support. Some users have been dropped to 100Gb and you can't increase it over that yet some are still showing at 1Tb and you can change those to what you want. Just tested and it let me give them 5Tb!

All on the same A1 licence.

[broadld]

Yes it looks to be rolling out slowly to users. Like you say some are restricted and some aren't yet. We tried to notify users if they were over the 100GB to try and give them a chance to reduce it if possible.

There is a useful report in the admin center > Reports > Storage Then click on Onedrive. You can the sort the storage used column to show you your high usage users.

We had some users who were email by Microsoft to say they were over but the limit wasn't enforced. But others were enforced straight away giving them no notice to clean up their data. If users are over the limit and it is enforced it stops users from being able to edit or create new content. Essentially their Onedrive becomes read only as they are over the limit.

[themightymrp]

We've been hit by this new 100Gb cap over the weekend which has affected roughly 10 members of staff. I've managed to resolve it by adjusting the licenses on the users, no cost incurred (I hope, tell me if I'm wrong!)

 

Normally we just give staff the Office 365 A1 Plus for Faculty license and that does everything we need. But after extensive reading, I found that if users are given the Microsoft 365 Apps for Faculty license, then you can increase their limit back up to 1Tb !! We had 300+ of these available from our agreement and I've never bothered with them. I assigned one to each of the 10 members of staff and this allowed me to up their storage no problem.

 

Be aware that all of the 365 storage takes from a central pool that is by default 100Tb. This includes email Inboxes, OneDrive, Sharepoint etc, so be sure you have plenty before dishing these out. You can check your overall usage from the main 365 Admin homepage by selecting Reports --> Storage.

 

Hope this is helpful

[Brax]

We've been hit by this new 100Gb cap over the weekend which has affected roughly 10 members of staff. I've managed to resolve it by adjusting the licenses on the users, no cost incurred (I hope, tell me if I'm wrong!)

 

Normally we just give staff the Office 365 A1 Plus for Faculty license and that does everything we need. But after extensive reading, I found that if users are given the Microsoft 365 Apps for Faculty license, then you can increase their limit back up to 1Tb !! We had 300+ of these available from our agreement and I've never bothered with them. I assigned one to each of the 10 members of staff and this allowed me to up their storage no problem.

 

Be aware that all of the 365 storage takes from a central pool that is by default 100Tb. This includes email Inboxes, OneDrive, Sharepoint etc, so be sure you have plenty before dishing these out. You can check your overall usage from the main 365 Admin homepage by selecting Reports --> Storage.

 

Hope this is helpful

Where do you increase the storage from for users?

[themightymrp]

Once you've done the above, search the user and select them - probably already done if you've added the license - then go to their OneDrive tab. Click the Edit button under the storage used bar and you can increase it from here. 1Tb is the max it will allow I think.

[Brax]

Once you've done the above, search the user and select them - probably already done if you've added the license - then go to their OneDrive tab. Click the Edit button under the storage used bar and you can increase it from here. 1Tb is the max it will allow I think.

Thank you that worked really appreciated, It was absolutely manic today and couldn't figure out why it was only affecting a few select teaching staff and I came here to see if anyone else had the same issue!

[supportman]

We are also getting this a lot. Actually quite nice to see people reduce their storage.

[KK20]

This has rolled out to us although I already had a 100Gb limit on onedrive (mainly so people don't decide to sync their phones so I have to pay to back up their stuff unnecessarily). We dont have A3 but we do have apps for faculty and pupils. What I *did*notice is that in the storage report I have reports for accounts I deleted years ago, our retention is 30 days (plus the hidden 93 days) so I have zero idea why these accounts are still hanging around. The users are long gone, no hint of any of them in active users, sharepoint user profiles, deleted users etc.

 

Our measly 5Tb tenant isnt even scratching the surface of the storage so it isnt a problem but still, i'd love to find out how this set of deleted user Onedrive data is still here (with seemingly no user accounts)

[Olliedawg]

I was looking at this today as we're only on A1 licences.

 

We have 2 users which are over the 100GB limit.

 

One is over by about 50GB, another (drama teacher, lots of video files etc..) is over by about 200GB.

 

We run A1 alongside 365 Apps for Enterprise, which gives you 1TB of OneDrive storage. So no change really with regards the new OneDrive limit

[DavR]

I was looking at this today as we're only on A1 licences.

 

We have 2 users which are over the 100GB limit.

 

One is over by about 50GB, another (drama teacher, lots of video files etc..) is over by about 200GB.

 

We run A1 alongside 365 Apps for Enterprise, which gives you 1TB of OneDrive storage. So no change really with regards the new OneDrive limit

 

 

If you've only got one of two people troubling the limit, you could try going into their OneDrive sites, and lowering the number of versions of files that it keeps - by default, it keeps every version, ad infinitum.

 

I had an art teacher breach 100GB with massive PowerPoint presentations. Each one had multiple save points, in some case multiplying the storage used by an already large file by 10 or 20 times. I manually set her site to keep only 5 versions and that halved her storage usage.

 

May not work so much with video files though, as I guess those would usually only have one version. But just something to think about.

 

We, too, have the Apps for Enterprise/Faculty, so that does give us up to 1TB limits, but I'm choosing to stick to a 100GB quota per user for now.

[Olliedawg]

If you've only got one of two people troubling the limit, you could try going into their OneDrive sites, and lowering the number of versions of files that it keeps - by default, it keeps every version, ad infinitum.

 

I had an art teacher breach 100GB with massive PowerPoint presentations. Each one had multiple save points, in some case multiplying the storage used by an already large file by 10 or 20 times. I manually set her site to keep only 5 versions and that halved her storage usage.

 

May not work so much with video files though, as I guess those would usually only have one version. But just something to think about.

 

We, too, have the Apps for Enterprise/Faculty, so that does give us up to 1TB limits, but I'm choosing to stick to a 100GB quota per user for now.

 

Thanks i'll take a look, may be useful!

 

Regarding the drama teacher we've spoken & they're going to offload the larger files to the local school network drive/s

[MrEprise]

If you've only got one of two people troubling the limit, you could try going into their OneDrive sites, and lowering the number of versions of files that it keeps - by default, it keeps every version, ad infinitum.

 

I had an art teacher breach 100GB with massive PowerPoint presentations. Each one had multiple save points, in some case multiplying the storage used by an already large file by 10 or 20 times. I manually set her site to keep only 5 versions and that halved her storage usage.

 

May not work so much with video files though, as I guess those would usually only have one version. But just something to think about.

 

Where do you go to change the number of versions?

 

I've looked through what seem rather convoluted menus (i.e. a mix of old and new settings panels which doesn't help much), and I can't find how to do this for one particular user (in this case, the Head!) whose OneDrive is about 99.8% full.

[Steve21]

Where do you go to change the number of versions?

 

I've looked through what seem rather convoluted menus (i.e. a mix of old and new settings panels which doesn't help much), and I can't find how to do this for one particular user (in this case, the Head!) whose OneDrive is about 99.8% full.

 

If you mean the "new" version I don't think it's public yet so only showing on preview enabled tenants: https://www.microsoft.com/en-us/microsoft-365/roadmap?filters=SharePoint&searchterms=145802 That's the shiny one that allows lots of customisation (Aug 24 is release date atm).

 

There's manual customisation currently on a per-site level I think if you want to do it for a sharepoint library/list.

 

Which is more faff but it'd be here (Note the YOURTENANT part):

 

https://YOURTENANT-admin.sharepoint.com/_layouts/15/TenantProfileAdmin/ManageUserProfileServiceApplication.aspx

 

Search the user

Highlight their name and click the tiny lil down arrow

Dropdown - Manage Personal Site

Site libraries and lists

Customize "Documents"

Versioning settings

Change - Keep the following number of major versions etc as fits

 

Steve

Edited June 2, 2024 by Steve21

[DavR]

I went to M365 Admin page, Active Users, select the user and the OneDrive > Create link to files.

 

Follow the link to edit that user's SharePoint site;

• Settings cog top right
  
• Site Settings
  
• More Settings
  
• Return to the old Site Settings page
  
• Site libraries and lists
  
• Customize "Documents"
  
• Versioning settings
  

 

It's the same page, just two different ways of getting there.

[MrEprise]

I've found it now, thanks to both.

 

Only thing is I can't set a number lower than 100, so I guess @DavR you might have slightly differing licensing to what we have.

[MartinT]

365 Admin portal, find the user and Edit in the OneDrive tab:

https://admin.microsoft.com/AdminPortal/Home?#/users

[DavR]

I've found it now, thanks to both.

 

Only thing is I can't set a number lower than 100, so I guess @DavR you might have slightly differing licensing to what we have.

 

Sounds more like either a permission thing, or a setting further up the chain somewhere, that's restricting you. I'm on pretty much the lowest possible license for OneDrive and Sharepoint, so I'd be surprised if I had more licensed features than you do.

 

Just to confirm, it is this page you're looking at, and "Keep the following number of major revisions"? I just set one of my users down to 20 revisions without it complaining.

 

Does your head have any Admin permissions at all? I wonder if Admins can't change certain settings on other admins.

 

 

[DavR]

I did a quick Google - turns out 100 is now the lowest you can set version history down to, which strikes me as pretty rubbish - https://sardhianto.medium.com/microsoft-onedrive-file-versioning-setting-4aa7567c48ba

 

 

Don't know why mine's letting me go below that, or even turn it off completely.

 

 

Anyone would think it's in Microsoft's interest to sell you more storage space