JonMills80 Posted January 30, 2024 Posted January 30, 2024 Hi, Our primary school has Junior Librarian 3 installed on a new windows 10 machine, trying to get our library re-opened finally following COVID. We have LabelPrint installed, but when I go to print new barcodes, we get the following: The barcode image is replaced by *number* *number*. Any advice? I've had a look through ESS knowledge base and drawn a blank.
6Foot2 Posted January 30, 2024 Posted January 30, 2024 Is a font required for printing the barcode missing or corrupt?
JonMills80 Posted January 30, 2024 Author Posted January 30, 2024 (edited) Hmm, I'm not sure. Do you know a compatible font? Will quickly try sans-serif before I go back to being a TA for today. ** EDIT ** Tried changing the template to system font - this didn't seem to help, but I may be doing it wrong. Edited January 30, 2024 by JonMills80
6Foot2 Posted January 30, 2024 Posted January 30, 2024 Really don't know. I was thinking that, perhaps, the package came with its own custom fonts.
Jobos Posted January 30, 2024 Posted January 30, 2024 We put a barcode on our ID badges using Bar-Code 39. Might work for Junior Librarian too.
JonMills80 Posted January 31, 2024 Author Posted January 31, 2024 We put a barcode on our ID badges using Bar-Code 39. Might work for Junior Librarian too. This is something I'm considering as a next step if I can't get Junior Librarian's in-built software to work - my major reservation is that I don't know if Bar-code 39 is able to handle generating barcodes in the bulk quantities we need (at least 65 at a time, preferably a lot more) as we're currently cataloguing a lot of books as we push to re-open our library. I'll investigate this further - thanks for your reply.
LeMarchand Posted January 31, 2024 Posted January 31, 2024 (edited) Have you had it running on W10 previously? Edited January 31, 2024 by LeMarchand
JonMills80 Posted January 31, 2024 Author Posted January 31, 2024 Really don't know. I was thinking that, perhaps, the package came with its own custom fonts. Really not sure - don't have the access permissions to check the Junior Librarian/Label Print installation folder to check. I have contacted our IT people, they won't be able to physically check until Monday, so I'm seeing if anyone's encountered similar problems. Thanks for your super-quick reply.
JonMills80 Posted January 31, 2024 Author Posted January 31, 2024 Have you had it running on W10 previously? No, think we had it running on Windows 7. At least, I haven't had to print barcodes since we used a Windows 7 machine. We recently upgraded the old machine to windows 10, which made it run much to slowly. We since moved JL3 to a newer machine with windows 10 on it. Not sure when barcode printing broke.
LeMarchand Posted January 31, 2024 Posted January 31, 2024 Bit of a long shot, but try running LabelPrint in compatibility mode for W7. If you can install W7 or 8 it may be worth testing on another machine (or in a VM) to see if it's just that JL3 isn't compatible with W10. P.S. Recommend https://libresoft.co.uk/ . Annual cost, but so much easier to use. Cloud based so can be accessed from staff laptops and I use OpenKiosk on the library machines so that they can only be used for the library and not to play games on.
JonMills80 Posted January 31, 2024 Author Posted January 31, 2024 Bit of a long shot, but try running LabelPrint in compatibility mode for W7. This sounds like a great idea - I don't have the permissions to do this, the C:\ drive is locked down tight and have to run the shortcut through the start menu or taskbar, which wont let me change compatibility options - but will get on IT to do it. Thanks for the suggestion.
Koldov Posted January 31, 2024 Posted January 31, 2024 Sorry for the very basic questions, does anyone know if 'Junior Librarian/Micro Librarian/Reading Cloud' and it's are all still basically the same thing under the hood (I presume so as it's Capita/ESS)? As I sometimes see (and personally use) both names interchangeably... If so what is 'LabelPrint'... is it some kind of 3rd party software? Only I thought Junior Librarian/Micro Librarian did an 'OK' job of printing it's own barcodes (forgive me if I'm wrong)... https://resources.microlibrarian.net/Management/WebHelp/US/index.htm?context=2800#:~:text=Click%20Modules%20%2F%20Labels%20%2F%20Generate%20Barcodes,number%20that%20will%20be%20created. Although we use the online version now, I'm sure we used to have the 'on-prem' version and I've never installed anything else on our library computer and it's always printed the barcodes they need as far as I'm aware (I mean nobody has ever said they can't).
LeMarchand Posted January 31, 2024 Posted January 31, 2024 Sorry for the very basic questions, does anyone know if 'Junior Librarian/Micro Librarian/Reading Cloud' and it's are all still basically the same thing under the hood (I presume so as it's Capita/ESS)? As I sometimes see (and personally use) both names interchangeably... If so what is 'LabelPrint'... is it some kind of 3rd party software? Only I thought Junior Librarian/Micro Librarian did an 'OK' job of printing it's own barcodes (forgive me if I'm wrong)... https://resources.microlibrarian.net/Management/WebHelp/US/index.htm?context=2800#:~:text=Click%20Modules%20%2F%20Labels%20%2F%20Generate%20Barcodes,number%20that%20will%20be%20created. Although we use the online version now, I'm sure we used to have the 'on-prem' version and I've never installed anything else on our library computer and it's always printed the barcodes they need as far as I'm aware (I mean nobody has ever said they can't). Been along time since I had to use it, but IIRC they were basically the same. I always used to install "LabelPrint" as it was on the CD (yes, that long ago), so not sure if it was a necessity. I wonder if with JL3 it was necessary and the "built in" printing facility came when they moved to the .NET nomenclature/subscription model?
Koldov Posted January 31, 2024 Posted January 31, 2024 I wonder if with JL3 it was necessary and the "built in" printing facility came when they moved to the .NET nomenclature/subscription model? Yes, you may very well be right and I apologise if my post wasn't helpful (I can't remember that far back)... For the OP if there are any files left from the old install (not sure if you mean you upgraded the machine to Win10 with an upgrade or a fresh install or used a new machine) some have had success copying folders/files from the old to the new (although might not help as you've said your access is limited). On a similar theme, here's a very old post, but you are dealing with some very old software... https://www.edugeek.net/forums/mis-systems/185873-junior-librarian-print-new-barcode-labels-error.html
JonMills80 Posted February 1, 2024 Author Posted February 1, 2024 If so what is 'LabelPrint'... is it some kind of 3rd party software? Only I thought Junior Librarian/Micro Librarian did an 'OK' job of printing it's own barcodes (forgive me if I'm wrong)... LabelPrint is the software that came with Junior Librarian 3 to print barcode labels for books and library cards. I don't know if this was considered separate software because the suppliers didn't always provide it - maybe not all JL3 users needed it and would want to pay for it, as you can get the barcode labels from the supplier pre-printed I think - but for whatever reason it needed to be installed independently of JL3. They probably moved to something better and more integrated in later versions of Junior Librarian. Comparing the files from the old machine sounds like a good idea - I'll confer with IT. I'm reasonably sure they copied the files to the new windows 10 machine (a mini-desktop) from the old windows 7 machine but I'll check. Thanks for the advice.
cullingsh Posted February 9, 2024 Posted February 9, 2024 There is a font that needs installing, 'code 39.ttf' I've sent you a message 1
JonMills80 Posted March 7, 2024 Author Posted March 7, 2024 Installing and using the code 39.ttf resolved the problem, thanks to everyone who contributed a reply. Had to fiddle with the Label Print template settings a bit but works.
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