[bromcom] Retiring of adhoc reports

[CarterUSM]

Hi

 

Is anyone else concerned about Bromcom’s intention to retire the adhoc reporting facility at the end of the current AY?

 

In accordance with the announcement of 28/11/22, as a trial, I converted (or thought I had converted) one of my adhoc reports into a Quick Report, as per the procedure. Having converted it – what is supposed to happen to it? How am I supposed to access it in future? Where is it supposed to have been migrated to?

 

I rely heavily upon mail merge adhoc reports to produce termly reports which are sent to parents. As things stand, the removal of the adhoc reports facility is likely to seriously impair my ability to perform my role. I note with concern that other users are encountering difficulties with the Mail Merge process.

 

I feel that if Bromcom expect us to use Quick Reports, the onus should be on them to run training courses on how to convert our existing adhoc reports. As it is, it appears that all mail merge Word templates will have to be laboriously respecced from scratch, and this is clearly not desirable.

 

I have not yet informed my SLT of this development yet, in the hope that this course of action can be at least postponed or modified until users are ready for it. Can anyone suggest the best course of action to ensure that Bromcom are fully aware of our concerns, in the hope they may reconsider or modify their proposal?

 

Many thanks in anticipation.

[supportman]

Not concerned at all, the new system is very customisable and much nicer than ad hoc reports. Bromcom did a nice introduction to it on a web meeting and it satisfied us.

 

Definitly worth re-writting your reports from scratch, it doesnt take that long.

[Marci]

Hi

Can anyone suggest the best course of action to ensure that Bromcom are fully aware of our concerns, in the hope they may reconsider or modify their proposal?

 

Raise as a Support Ticket at https://bromcom.microsoftcrmportals.com/support/ and join in the (several) threads relating to this over on the Bromcom Community site at https://community.bromcomcloud.com/

[localzuk]

There is training for this available - you can access it via https://docs.bromcom.com. There's a pre-recorded video of the reporting stuff, which includes Quick Reports and the merge stuff for letters. Or you can book into one the scheduled webinars.

 

In terms of concerns, I would say speak to your customer success manager, or contact customer support.

[CarterUSM]

Thanks for your reply. Do you have the link to the video? Also, could you advise the specific area within the link where I can find details of appropriate training?

 

Many thanks in anticipation.

[Marci]

Quick Reports Webinar Recording: https://register.gotowebinar.com/register/2059756239882916368 (Provide forename, surname and email address and it'll then pass you through)

Above video via docs.bromcom.com can be found in "Reporting" section on page 4 of it's listings: https://docs.bromcom.com/knowledge-base/how-to-build-a-quick-report-web-wednesday-training/

 

Attendance Quick Report / Web Merge Webinar Recording: https://register.gotowebinar.com/register/8273576936530661391

Above video via docs.bromcom.com can be found in "Reporting" section on page 4 of it's listings: https://docs.bromcom.com/knowledge-base/how-to-make-an-attendance-webmerge-in-quick-reports/

 

Assessment Quick Report / Web Merge Webinar Recording: https://register.gotowebinar.com/register/1762169023005895002

 

 

These all get shared to https://community.bromcomcloud.com/ - drop an email to [email protected] to get an account created if you don't already have one, then drop "Web Wednesday" in the search box.

Edited February 27, 2023 by Marci