Card terminals struggling to connect

[carlin_w]

A strange request - we have a coffee shop on site for work related learning.

 

We have a Miura M020 card machine, and it really struggles with connecting to our Wi-Fi.

I have tried assigning static IPs but this doesn’t help and I am lost at what to try next.

 

If anyone has any tips for troubleshooting that would be great.

 

This is the machine - https://www.miurasystems.com/retail-payments/m020

[3s-gtech]

In what way does it struggle? Does it sometimes connect? Is it slow when it does? What APs are you using? Can you change the connection type on the card reader, to 2.4/5GHz? What type of connection security is it using?

[carlin_w]

In what way does it struggle? Does it sometimes connect? Is it slow when it does? What APs are you using? Can you change the connection type on the card reader, to 2.4/5GHz? What type of connection security is it using?

 

We have had them working before with no issues. However recently they have just started failing to connect. It’s bizarre. The terminals aren’t the most intuitive and give hardly any info.

 

The coffee shop is its own entity, running on BT with no access points (it’s quite a small area).

According to the data sheets, it supports Wi-Fi 802.11n - but has no note of 2.4Ghz vs 5Ghz

[3s-gtech]

Is it on the latest OS/firmware?