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Posted (edited)

Hi all,

 

Would just like to ask, have a client who has not yet renewed their Microsoft Licensing i.e. M365, OVS. They had all the details from the reseller but have forgot to renew. Is there a grace period for renewing if they miss the expiry date ?

 

Thanks all

Edited by discoveranother
Posted
IME (it's happened more than once in my schools due to passing of the buck, mainly) MS just want your money. If (say) the renewal was due in Jan but the money is provided in Nov, the next renewal would still be Jan. Haven't gone past the year (yet?), but I suspect that the payment would have to be backdated.
Posted
I know our local primary often ended up past the end date and hadn't put their order in, so ended up getting back dated for the 90 days they should of had coverage for. They learned eventually to pay attention to the notice e-mails that says it's due in X days when they were told we'd disable their accounts til it was paid
  • Thanks 1
Posted

IME with OVS if you go past 90 days you have to set up new agreements, so if you had some benefit from a long running pricing, you'd loose that, but otherwise there aren't problems.

 

I'm not sure what the grace period for 365 licences (I've seen things that indicate you can operate normally for 90 days before everything gets disabled, and others that indicate that everything gets disabled at 30 days, and deleted at 90) but that the ultimate sanction is "we delete your Tennent and all of your data" has kept me more focused on getting the renewals through on the anniversary of the agreement.

  • Thanks 1

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