YouTube links : "Your browser is up to date" clicking links from Office Documents

[Koldov]

Many thanks for trying for me. For us its so inconsistent sometimes its works sometimes it doesn't. I even made a video so you don't think I'm mad haha

 

Funnily enough I was just trying this on my laptop (as it DOES NOT have the reg edit) and experienced the same thing!

 

Sometimes it goes to the video, sometimes it goes to the 'Your browser is up to date' page... even without the reg edit!

 

Then I tried with the suggestion from @raspberryhead and that worked... and then adding back in the ?v= it still worked everytime...

 

So 100% some sort of caching going on.

[Spookyville]

Yeah had this reported to us today by a staff member and can confirm that altering the YouTube URL changing the ?v= to a / does work.

[Spookyville]

But has now stopped working! Copy and past the URL into a browser tab works however.

[Jawloms]

We've added the ForceShellExecute registry value to all machines and it's resolved the issue. Does appear to be an office link pre-fetching User-Agent issue.

 

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\9.0\Common\Internet]
"ForceShellExecute"=dword:00000001

 

Can someone confirm what this key actually does, other than fix the problem!

 

Thank you

[andy_b]

Can someone confirm what this key actually does, other than fix the problem!

 

Thank you

 

 

Office uses the Urlmon.dll file to handle all Internet transitions.

 

In this case, the Urlmon.dll file sends a request to get a file via http:// through the proxy server. The proxy server sees that the request came from Internet Explorer, based upon the HTTP User Agent field of the http://request. It then gives an error 403, basically saying "Access Denied."

 

The Urlmon.dll file gets this and simply returns the error message mentioned earlier. The error means that the request failed, but it never states why it failed.

 

The workaround is to use a ShellExecute() on the URL. This allows the operating system to start the URL on the default browser. If the default browser isn't restricted by the proxy server, the proper page is displayed.

 

 

https://learn.microsoft.com/en-US/office/troubleshoot/office-suite-issues/cannot-locate-server-when-click-hyperlink

 

Forces Office to request the URL via the default browser.

[jthompson]

I think it instructs Office to hand URL opening duties straight over to the system (so to the default browser), rather than it attempting to handle it itself and upsetting sites by looking too much like crummy old IE.

[JDawgg]

Hi - having this issue right now.

Inputted the reg files but not working. Anyone have any other fixes?

Chrome up to date and browser settings reset/cache cleared.

 

Trying to open Google Doc hyperlinks from within Word 2019.

 

Thanks

Edited May 2, 2024 by JensenFerdinand123

[JDawgg]

Hi - having this issue right now.

Inputted the reg files but not working. Anyone have any other fixes?

Chrome up to date and browser settings reset/cache cleared.

 

Trying to open Google Doc hyperlinks from within Word 2019.

 

Thanks

Updating to Office 2021 has resolved this.