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An exciting new opportunity for an IT Manager to lead a team of multiple support staff and play a pivotal role in our client’s IT department. The role is full time and requires occasional travel.

 

Role Overview

 

The successful candidate will receive a competitive salary of up to £45,000 per annum, 25 days of annual leave (plus bank holidays), NEST pension scheme and opportunities for CPD. You’ll join a passionate ICT team, and report to the IT Director.

 

The ICT Manager will be a leading figure in our client’s ICT team, and will be responsible for a team of support staff. Previous experience of management within ICT in the Education sector is essential

 

Responsibilities:

● Oversee arrangements for securing data, backup procedures, disaster recovery plans and other systems and ensure they are working effectively

● Manage a team of 6 support staff

● Provide desktop and application support

● Ensure an exceptional standard of IT support

● Assist in strategic planning and maintaining network documentation

● Occasionally provide 2nd line support to IT technicians

● Oversee all tickets logged on the help desk, and ensure all documentation is accurately maintained

● Work with SLT and colleagues to ensure our client’s IT strategy enhances the teaching and learning experience

● Manage the our client’s IT support and ensure comprehensive technical support is given to all users

● Communicate with senior stakeholders, internal teams and users to ensure user requirements are met

● Manage resources to ensure services are available when required

● Optimise current systems and operations

● Manage and implement new projects

● Provide advice and training to support engineers and support the Network Manager with the strategic development of IT resources

● Keep on top of technological advances that could benefit our client and advise our client on software choices, learning resources, and development of ICT infrastructure

● Liaise with third party suppliers

● Work with a range of software applications, both standard business applications and more specialist creative software

● Maintain software and hardware asset audits to ensure they are accurate and complete

 

Essential Qualifications, Experience and Knowledge:

 

● Full and clean UK Driving Licence and use of own vehicle

● Minimum of 5 years experience in the ICT in the Education sector

● Working knowledge of using ICT to support effective teaching and learning

● Server and Network Support Experience

● Management experience

● Troubleshooting experience within ICT

● Excellent working knowledge of ICT hardware use, repair and maintenance

● Good working knowledge of the following: Virtualisation platforms; Office365, G-suite, Azure, AWS management; Microsoft Server Technologies; Active Directory management/Azure AD; networking skills; print management software (Papercut); Desktop Imaging solutions (WDS/MDT/ISO Builds); Backup Systems, Business Continuity; VOIP telephony systems; Desktop software (Microsoft, Chrome & Apple operating systems); Cyber Security, Incident Management, AntiVirus (Sophos); and Windows 10/MacOS/iOS/ChromeOS

 

Person Specification:

 

● Exceptional communication skills, both written and verbal, with technical and non-technical colleagues and users

● Good numeracy skills

● Ability to prioritise workload and comfortable working to deadlines

● Enthusiastic and full of energy

● Good attention to detail

● Comfortable troubleshooting and problem solving

● Good team player

● An awareness of relevant policies and procedures

● An interest in continued professional development

 

​Apply or call today!

 

 

Please Note - We have multiple IT Support Technician / Senior Engineering and Network Manager roles open in the West / South West and East London areas - Contact us today to find out more!

 

 

Ravi Patel

Managing Director

GreatFind Recruitment

Tel - 07904 015757hfpfyWBK5wQHBAGPgDf9c6qAYOxxMAAAAASUVORK5CYII=

hfpfyWBK5wQHBAGPgDf9c6qAYOxxMAAAAASUVORK5CYII=

hfpfyWBK5wQHBAGPgDf9c6qAYOxxMAAAAASUVORK5CYII=

hfpfyWBK5wQHBAGPgDf9c6qAYOxxMAAAAASUVORK5CYII=

hfpfyWBK5wQHBAGPgDf9c6qAYOxxMAAAAASUVORK5CYII=

Email - ravi@greatfindrecruitment.com

 

For our latest vacancies visit - http://www.greatfindrecruitment.com

 

Follow us on LinkedIn - https://www.linkedin.com/company/greatfind-recruitment/

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