[sims] Script /Method to Uninstall SOLUS 3 Agent From Clients?

[JRA]

Hi all,

 

We've had a few "No connection could be made because the target machine actively refused it" come in, and the number grow with each update when I try to reinstall the agents from the SOLUS 3 console. Gotta do something about it now.

 

No duplicate DNS entries I can see, flushdns on the SIMS server doesn't solve it, and our support have said the only way they've solved it is manually uninstall the agent from clients, bounce them, remove them in the solus 3 console and then re-add them again.

 

Wondered if I could script any bit of that easily. Or if anyone's experienced the same as me and solved it do chime in! It sure is a pest.

 

Thanks all.

[dobbyit]

Can you browse to their C drive from your machine?

If i remember correctly I had to enable the SMB in windows features on their computer, restarted their computer and then tried to access their C drive, once I could access their C drive from my machine I did a Solus check and pushed out SIMS

[Chaniel]

From what I have in my docs, you would want to do the following:

 

1) Stop the SOLUS3 Service

2) Delete the SIMS.net and SOLUS3 folders from Program Files

3) Delete the Capita and SOLUS 3 folders from ProgramData

 

Should be fairly straightforward to set up a batch file to do that, think the following would do it for our site

 

net stop Solus3Agent
rmdir /s /q "C:\Program Files\SIMS"
rmdir /s /q "C:\Program Files\SOLUS3"
rmdir /s /q "C:\ProgramData\Capita"
rmdir /s /q "C:\ProgramData\Solus 3"

[tri_94]

How many machines are you talking?

 

Would not you be better off using group policy to reinstall and register them to Solus database?

[DJ-1701]

If you take a look at this script https://github.com/DJ-1701/RemoteMSIUninstaller and change

 

$DisplayName = "Quicktime"

to

$DisplayName = "SOLUS 3 Agent"

 

and run the script as an Administrator that has access to the remote machines, you can use this script to remove the Solus MSI.

[password1234]

Hi all,

 

We've had a few "No connection could be made because the target machine actively refused it" come in, and the number grow with each update when I try to reinstall the agents from the SOLUS 3 console. Gotta do something about it now.

 

No duplicate DNS entries I can see, flushdns on the SIMS server doesn't solve it, and our support have said the only way they've solved it is manually uninstall the agent from clients, bounce them, remove them in the solus 3 console and then re-add them again.

 

Wondered if I could script any bit of that easily. Or if anyone's experienced the same as me and solved it do chime in! It sure is a pest.

 

Thanks all.

 

Its not a firewall issue this perhaps?

 

Check this post here

http://www.edugeek.net/forums/mis-systems/221280-sims-firewall-login-issue.html#post1895354

Worth running this script on one of the machines then see if that makes a difference

[m4rk]

I found when i was setting up some new machines i had something similar, i followed this https://community.spiceworks.com/how_to/116689-install-sims-solus-3-agent-manually and then found after 20 minutes or so it had re-communicated back with the SOLUS tool and then pushed out the latest SOLUS agent and then the client to the machine.