[bromcom] Bromcom Down?

[kennysarmy]

502 - Web server received an invalid response while acting as a gateway or proxy server.

[kennysarmy]

Logon screen now appears but just saying "Logging In.............."

 

Disastrous start to the day!

[sonofsanta]

Working for me, and fairly snappily. On the phone to support with you, I guess! Good luck

[kennysarmy]

 

Just come up!

[sonofsanta]

I'm glad our registration period starts at 8:50, then!

[ajp233]

The MIS or Student Portal seem to have gone down a bit more frequently of late.

[Bromcom_Support]

Morning everyone.

 

We were unfortunately experiencing some performance issues this morning however they should now be fixed for everyone, and our database team is working towards ensuring issues like these don't happen again.

 

If you are still experiencing performance issues with your Bromcom MIS please do contact our Helpdesk or raise an urgent ticket for it and we will do our upmost to resolve it for you.

 

Kind regards,

Bromcom Support

[ajp233]

Incidences of MCAS outage have been frequent over the last few days

[Bromcom_Hus]

Incidences of MCAS outage have been frequent over the last few days

 

Hi Ajp233,

 

Looks like Site24x7 Monitor playing up with MyChildAtSchool last few days, our systems are monitored with number of different monitoring tools and systems. I can confirm that last 30 days MCAS did not have any outages as per attached below. We are investigating the Site 24x7 Monitors and try to avoid these false alerts.