MFDs

[witch]

All Tosh MFD here

Pretty reliable

[Accura2k7]

We have Toshiba here, got 7 of their large copiers running Papercut happily. Been using Toshiba for the past 5 years with no problems.

[supportman]

Can anyone let me know if these brands now allow you to connect an office 365 email or GMAIL directly to them for scan to email?

 

We've got 7 year old Sharp and Canon MFDs and both require me to run an SMTP mailer because they cant use the SSL ports! Would like to fix this on our next tender...

[IrritableTech]

Can anyone let me know if these brands now allow you to connect an office 365 email or GMAIL directly to them for scan to email?

 

We've got 7 year old Sharp and Canon MFDs and both require me to run an SMTP mailer because they cant use the SSL ports! Would like to fix this on our next tender...

 

I can only say our Sharps do allow secure smtp ports. Have you looked into an updated firmware? Otherwise you might be able to use the gmail smtp-relay on port 25? https://support.google.com/a/answer/176600?hl=en

[MatthewL]

Can confirm the newer Sharp's work with Office 365, even better if you integrate with O365 the machines don't even need the settings in if you use the integrated scanning within PaperCut, you can do it all centrally.

[Accura2k7]

I use Office 365's SMTP servers to send from our Toshiba's with a copier@..... email address for authentication.

[steveg]

Our new Konica's work fine with office 365. It's one thing that actually does work reliably!

[HTCPCP]

I have Konica devices here, and they aren't bad. The oldest model is now getting a bit unreliable, but the other ones are fine. Papercut on it isn't quite as fast as when we had it running on Sharp kit in different areas, but nonetheless still not bad. Would I go for them again? It depends. Personal preference is for Sharp, and wouldn't touch Ricoh again.

[DrCheese]

I use Office 365's SMTP servers to send from our Toshiba's with a copier@..... email address for authentication.

 

Just be aware that you won't be able to SMTP auth direct with office365 from October this years

 

https://support.microsoft.com/en-gb/help/4521831/exchange-online-deprecating-basic-auth

 

If you've got an on site SMTP server still (i.e Exchange for management) you can use that to pass these through.

[Katy]

Just be aware that you won't be able to SMTP auth direct with office365 from October this years

 

https://support.microsoft.com/en-gb/help/4521831/exchange-online-deprecating-basic-auth

 

If you've got an on site SMTP server still (i.e Exchange for management) you can use that to pass these through.

If you set up your site as a relay (think it's in Connectors in Exchange Online) you can send SMTP port 25 without authentication, presumably this isn't also disappearing. You basically just put in the source IP (so your public IP) and it accepts all mail from that IP without auth. This is how ours work, so on the copiers we just stick in a sender email, the protection-online long SMTP address, port 25 and that's it. Internal firewall rules prevent any student PCs etc from using port 25 outbound.

[Kitkat]

Hi All. We have lot of experience of Xerox, Canon and KonicaMinolta over 20 years. Pound for pound KM have offered the best value for money and quality. So much so that nearly all of our surrounding colleges and some of the Universities are mostly Konica. All after going through the hoops of tendering. We have KM reprographics units, both colour and mono, and an MFD fleet. All are reliable and the service guys are nothing less than excellent. They work directly for Konica and know the machines very well. Build quality is good, and the user interfaces are easy to use and work well with PCounter and Papercut (the two management software systems we are familiar with). I can recommend KM to anyone. Having said this, Canon MFD's are a class act, well made and reliable, however the premium price really makes one think if its worth the extra outlay, for example on our last tender they were 40% more expensive than KM, and their package was around 25% less feature rich. On the last round of procurement, Xerox had lost its way, MFD quality was only average, the sales pitch was lack lustre and unrealistic on pricing, and almost no service engineers in the north, a total non starter. Shame as their production equipment in reprographics had been good quality, and they had priced themselves out of our market.

 

Having said all this, every rose has its thorns. KM is strong on the quality and reliability of it equipment, and its service engineers are second to none and will give excellent service. However account management is a little lack lustre. Occasional mix ups on billing, and confusion on devices supplied through third party suppliers being a little problematic. Having said this, in the cost benefit analysis KM know their education market well, and are the largest supplier to education and certainly in our region. The benefits for us have thus far outweighed the drawbacks. I meet a lot of colleagues that have had experience of Kyocera, often being one of the cheapest on the frameworks. We dont hear much waxing lyrical about the equipment or service, but as long as the machines are offsite after 3 years they do a job. I have seen Toshiba at print trade fairs, and had my hands on the machines several times, build quality seems reasonable, and the feature of being able to erase what has just been printed and reusing the sheets of paper up to five times times is amazing to witness, and fun to play with. At the time there was a lack of service engineers in the north making this too high risk for us.

 

One major benefit for us is that KM sell and support direct to the customer. There are no middle men, no extra mouths to feed and offering delays and excuses why issues are not resolved in a timely fashion, like we do sometimes experience on other contracts, and we deal directly with the manufacturer that resolves issues quickly.

[mavhc]

Which suppliers actually install/supply security updates?