Username change not reflected in Outlook 2016

[paulvernon63]

I have changed the name and e-mail addresses in AD of a user who has got married; I think I've gotten everything in Attribute Editor (including msExchShadowProxyAddresses). The old e-mail address still shows at the top of Outlook 2016 and at the top of the folders on the left hand side. How can I get that changed to the new e-mail address or text of my choice? We have on premises AD with Office 365...

 

Regards,

 

Paul Vernon

[Danp]

I've seen this too and ended up removing the Outlook profile and re-add the account for the change to pick up.

[paulvernon63]

Thanks, Danp. I was hoping to avoid having to do that as we sometimes have an issue with connecting a new profile to Office 365. Thanks for the suggestion, though.

[ThomL]

have you dumped all of a users AD attributes and searched for the offending email address just in case it's still in there somewhere? Something like this and then check the file:

Get-ADUser -Filter {Name -eq "Username Here"} -Properties * | Out-File 'path to output .txt'

 

e.g

Get-ADUser -Filter {Name -eq "bobross"} -Properties * | Out-File 'C:\temp\ADUser.txt'

[E_G_R2]

I've also never managed to do it with onsite AD/Exchange and Office365. Always end up creating new account and linking old mailboxes etc..

 

Would love to know if it is possible and how to do it as we've got a couple of wedding in the near future.

[p858snake]

You just need to delete the local profile in control panel and let outlook rebuild it on the next run.

[FishCustard]

You just need to delete the local profile in control panel and let outlook rebuild it on the next run.

 

Yup - this should do it as long as the attributes are all as they should be (which it seems like they are). Funny how some people don't care at all (some don't even bother asking for their name to be changed), and some really​ care.