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Posted (edited)
Regardless of the content or context, it may indeed be fishing for information and sales but it doesn't make it any less an obligation for you to comply. It would be appropriate to ensure that you blacklist his company from your email system etc for using such tactics if that's the case ;) Edited by synaesthesia
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Posted (edited)
Regardless of the content or context, it may indeed be fishing for information and sales but it doesn't make it any less an obligation for you to comply. It would be appropriate to ensure that you blacklist his company from your email system etc for using such tactics if that's the case ;)

 

This. It may be a fishing trip, but you are legally required to reply to a valid FoI request

 

NB An appeal this year confirmed that you must have a valid email or postal address to respond to. Requiring you to go to an unknown URL to complete a form is a security risk and you can refuse to answer on this basis.

Edited by elsiegee40
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Posted (edited)
I thought FOI requests were only for personal information, requested by the individual in question? Edited by CHiLL
Posted (edited)
Regardless of the content or context, it may indeed be fishing for information and sales but it doesn't make it any less an obligation for you to comply. It would be appropriate to ensure that you blacklist his company from your email system etc for using such tactics if that's the case ;)

 

Exactly. Seems like it wouldn't take too long to respond to - particularly if you don't have a managed print contract, in which case most answers will be "N/A". Doesn't stop you sending all his company's sales pitches to the bit bucket!

 

Abusing FOI (and if this is for lead generation, this is abuse - FOI wasn't intended for this) should be better policed - perhaps a 'requester blacklist' managed by the ICO would work.

Edited by FishCustard
Posted (edited)
I thought FOI requests were only for personal information, requested by the individual in question?

 

It is not for the public body to judge why this person is making the request.

 

If the request is valid then it must be answered

 

The data may be made public, used in a news article or whatever after. As public bodies spending taxpayers money, maintained schools information, is not secret.

 

Just make sure you only answer the questions asked and don’t expand on them

Edited by elsiegee40
Posted
Any we get regarding contracts that come from an individual that are traceable to a company with a professional interest in that area result in domains being added to 365's blacklist, and any public IP's banned from our firewalls, website etc.
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Posted
Any we get regarding contracts that come from an individual that are traceable to a company with a professional interest in that area result in domains being added to 365's blacklist, and any public IP's banned from our firewalls, website etc.

 

Exactly my plan if we ever get any.

Posted
Any we get regarding contracts that come from an individual that are traceable to a company with a professional interest in that area result in domains being added to 365's blacklist, and any public IP's banned from our firewalls, website etc.

 

Have you had legal advice to confirm this is permitted? If you're actively interfering with an individual's ability to communicate an FoI request I would think that was very bad practice.

Posted (edited)
Have you had legal advice to confirm this is permitted? If you're actively interfering with an individual's ability to communicate an FoI request I would think that was very bad practice.

They would still be able to submit further requests in writing to the school, or via WhatDoTheyKnow. We block plenty of spammer domains outright (nothing to do with FOI), if blocking emails was illegal then we'd all be in jail I think. I would also only do this once the initial FOI request was handled and closed.

 

Also, any domains blocked for spam (as opposed to phishing) get the SCL set to 9, which means they end up in Junk Mail, rather than being quarantined.

Edited by FishCustard
Posted
They would still be able to submit further requests in writing to the school, or via WhatDoTheyKnow. We block plenty of spammer domains outright (nothing to do with FOI), if blocking emails was illegal then we'd all be in jail I think. I would also only do this once the initial FOI request was handled and closed.

 

Also, any domains blocked for spam (as opposed to phishing) get the SCL set to 9, which means they end up in Junk Mail, rather than being quarantined.

 

If the reason you have blocked them is down to them submitting FoI requests then I think that's very different to being blocked for spamming etc.

 

Perhaps you should have an account for FoI requests that is not subject to any spam filtering.

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Posted
Those FOI requests annoy me, as I don't think info-gathering for a sales pitch is what was intended when the FOIA was introduced. Some of the questions could be someone researching something to see if schools are managing printing in a cost-effective way, which I think is within the spirit of the FOIA, however the questions about contract end dates, especially q15, make me think it is a sales company pre-amble.
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