My Files not listing files.

[AydenLeitch]

We have a fresh install of HAP and everything appears to be working as intended, the only issue I'm having currently is that on My Files we currently have a mapping to the users %homedir%.

 

When trying to browse this mapping no files appear, however, I can upload documents and create new folders and they show up locally.

 

Any help will be appreciated.

 

 

Ayden Leitch

IT/Network Technician

Edited May 17, 2018 by AydenLeitch

[Mr.Ben]

Hi Ayden - Did you work this out? - I'm seeing the same issue on a site

[mulderite]

Just in the early stages of experimenting with HAP+ and I'm getting exactly this issue as well. Test user can log in but map to %homedir% is not showing any files (it just has an animated banner scrolling across the top of the screen as if it is retrying). Can anyone update me on a fix for this? Many thanks.

[mulderite]

Just in the early stages of experimenting with HAP+ and I'm getting exactly this issue as well. Test user can log in but map to %homedir% is not showing any files (it just has an animated banner scrolling across the top of the screen as if it is retrying). Can anyone update me on a fix for this? Many thanks.

 

After reading other threads on here, I decided to try setting it all up again using v10.5, hey-presto it is now working as expected.

[CRizzio]

Just setup version 10.6 and I am having the same issue. Before I try Mulderite's solution did anyone find a fix for this issue on v10.6?

 

Thanks in advance for any suggestions.

Chuck R.

[CRizzio]

Well, I've got to get this up and running so I am going to proceed with Mulderite's solution. I will post the results back here for others.

[CRizzio]

Well my attempt at installing and using version 10.5 was a total failure. I followed the exact same processing that I followed to setup 10.6 but ran into a lot of errors. I gave up after spending most of today fighting with it and went back to 10.6. I was able to quickly get it setup but still have the issue with "My Files" mappings not showing any files. It shows the name of the mappings I set up but none of the mappings show any files. It looks like I may have to abandon using HAP+ and search for another solution.

 

Nick, if you are reading this I would really like to stay with HAP+ as it did everything I needed it to. Please give me some suggestions here.

[Wolvern-Al]

Hi,

I know this was a while ago now but did you get/find a solution to this problem?

 

I have set up previous versions of HAP ok but also having a similar issue in MyFiles. I am using a different server for hosting HAP, still 2012 R2 and wondered if I needed to delegate permissions, SETSPN etc. to allow the IIS server to access the file server.

 

Al.

[timbo343]

Hi,

I know this was a while ago now but did you get/find a solution to this problem?

 

I have set up previous versions of HAP ok but also having a similar issue in MyFiles. I am using a different server for hosting HAP, still 2012 R2 and wondered if I needed to delegate permissions, SETSPN etc. to allow the IIS server to access the file server.

 

Al.

Follow this guide i produced - ok its for server 2019 but its pretty much the same instructions

 

https://www.edugeek.net/showthread.php?p=1781892

Edited March 25, 2020 by timbo343

[Wolvern-Al]

Brilliant thanks. I would have used Server 2016 or 2019 but I had issues before and binned it off. So looking at your guide and the other info I have read lots of people having issues with 10.6.

 

Have deleted the 10.6 and installed 10.5 and it now works! All that time lost yesterday.

 

Have you tried upgrading to 10.6 from 10.5? I probably wont do it unless there is something important to be gained.

[timbo343]

Brilliant thanks. I would have used Server 2016 or 2019 but I had issues before and binned it off. So looking at your guide and the other info I have read lots of people having issues with 10.6.

 

Have deleted the 10.6 and installed 10.5 and it now works! All that time lost yesterday.

 

Have you tried upgrading to 10.6 from 10.5? I probably wont do it unless there is something important to be gained.

I did try 10.6 but it kept giving issues. @nickbro has said that 10.5 is possibly the better version for everyone to use.

[Wolvern-Al]

fair enough, all working now, thanks for the assistance.

[nickbro]

10.6 should really only be used if you stick HAP+ behind AzureAD AppProxy