Office 2016 Pro doesn't like Office 365 Education?

[MayfieldIT]

I have a batch of new Windows 10 Laptops and have installed Office 2016 Pro but unlike Office 2013 I cannot get the Outlook to connect to our users' Office 365 Education email. It will happily connect to Microsoft Mail but can't find the 365 Education version. Edge connects Office 365 fine. Is there something I HAVE to do or have Big Blue ended the relationship between Office 2016 local and Online Email?

[Oaktech]

Run the remote connectivity analyser.

 

If you do not have FULL autodiscover working for your tenant it will not work.