Field IT Support Engineer - South West London - £30k+ - Closing 6th April

[Ravi_GreatFind]

Looking for a new and exciting role challenge to deepen your IT Knowledge? Read more...

 

If you're a School ICT Technician / Engineer / Network Manager and seeking that next step, then this could be the opportunity for you!

 

Our client a reputable ICT Service Provider based in London is seeking an experienced ICT Engineer to join its ever growing technical team. The candidate will be responsible for the day to day running of their clients ICT systems. The candidate will also be working with others in a team on projects throughout the year. The ideal candidate will possess a minimum of 2-5 years, verifiable experience as a full-time ICT Technician and will have the aim to work long term with the company in developing their role in this exciting and fast growing company.

 

Key Duties:

To maintain, update & support various ICT networks

· provide support for the servers & associated routines & to provide hardware & software support for workstations

· monitor the efficiency of networks

· maintain all ICT related peripherals

· Inform management of supplies & product requests from clients (this would typically include printer supplies, electronic media & computer systems, development plan requests)

· maintain a fully up to date inventory (where required) of all hardware & software at client sites

 

To meet every clients’ customised ICT requirements

· Meet all clients’ individual & specific ICT requirements

· Ensure clients’ ICT facilities are maintained in accordance with their specific requirements

· Develop system specific projects by means of open source software (if needed)

· Further maintain & develop all parts of clients’ ICT systems

· The ability to manage small to medium sized projects

 

To complete installation of new & existing software packages across the networks

· Install software on PCs, locally or via software distribution tools

· Perform complete installations of new PCs

· Install, configure & maintain anti-virus software across the network

· Ensure all systems are up to date with software & service packs

· Set up new PCs & other hardware as required & to make sure that all newly set up hardware is left in a “ready” state for client use

 

To provide technical support for all clients

· Administer user groups & accounts

· Manage network wide settings / administer & configure email accounts

· Configure & maintain all software applications for consistent use

· Provide support to users in the use of the school’s Management Information Systems

· Replace consumable items such as printer toners

· Provide advanced support on client systems to include assistance with server setups

 

Assist in user development where required including specific systems training to users on technical & non-technical levels

· Offer advice & training to system users

· Explain & illustrate computer related issues in a jargon free manor to non-experienced users

 

Any other appropriate duties in consultation with the management.

 

Summary of Requirements Technical Skill Requirements:

· Operational knowledge of ICT hardware & software & the integration of the two

· Operational knowledge of Windows and Mac OS environments (7 / 8.1 / 10 / Mac OSX / iOS) & Windows Server 2008/2012 R2, Active Directory, DHCP, DNS

· Working knowledge of mobile devices – Android / Windows / iPhone  Working knowledge of Hyper-V and VMWare ESXi

· Working knowledge of cloud technologies – Google for Education, Office 365, Azure and more

· Strong knowledge of Group Policy management  Strong knowledge of User profiles, Roaming & Mandatory

· Technical knowledge of Apple Mac hardware & software (including Mac OSX/iPod/iPhone)  Working knowledge of common user applications: including Microsoft Office applications (2007, 2010, 2013, 2016), Internet Explorer, Other web browsers

· Established skill set for network communications, network switching hardware – diagnosing faults, switch configurations, efficiently design topologies

· Occasionally install network cabling and interactive white board / projector systems (on the job training will be given)

· Working knowledge of Audio Visual systems to include – audio hardware / projectors / TVs / Interactive Whiteboards / Interactive Screens

· Ability to identify & replace faulty hardware

Ability to confidently use imaging software such as Microsoft WDS and MDT

 

Please get in touch today for a confidential discussion about this role.

To apply submit your CV email [email protected]

 

Get in touch for additional information@

 

GreatFind Recruitment

Tel - 020 3318 2128

Out of hours - 07904 015757

Email - [email protected]

 

 

@GreatFind we have a number of 1st / 2nd / 3rd Line and Management roles available within the Education Technology sector - Please contact us for additional information.

Edited April 2, 2018 by Dos_Box
Approved