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Posted

Hi, we have recently upgraded from Office 2010 to 2016 in our school and have just come across a problem, if the staff open a Word document previously done in 2010 on the 2016 the text is missing, for example open a document on 2010 all is fine, open it in 2016 the boxes and columns are there but no text!! weird, would appreciate any help

, thanks

Posted
Hi, we have recently upgraded from Office 2010 to 2016 in our school and have just come across a problem, if the staff open a Word document previously done in 2010 on the 2016 the text is missing, for example open a document on 2010 all is fine, open it in 2016 the boxes and columns are there but no text!! weird, would appreciate any help

, thanks

 

Probably this: https://social.technet.microsoft.com/Forums/office/en-US/c9c2c6ab-29f6-455a-bd23-10ee3d736992/officeword-2016-text-missed-from-tables-cell-after-kb4011039

 

Remove it using WSUS.

  • Thanks 3

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