HP A5500-24G SFP Replacement

[SteveB_NI]

Unfortunately our core switch (HP A5500-24G-SFP) stopped working suddenly.

 

It was used for 5 x fibre connections around the building (using H8519p2bnl-h3c GBics) and a small number of Cat 5E connections to the direct servers.

 

I am looking for a replacement Core switch but not sure where to begin - the HP recommended replacement (JH149A) seems a bit overkill, as I only require the same amount of SFP ports (currently 4 in active use).

 

Any pointers for possible replacements would be appreciated,

 

Thanks

Edited August 3, 2017 by SteveB_NI

[NB9457]

Try ring HP, it may still be under the lifetime warranty

[DalekSec]

Try ring HP, it may still be under the lifetime warranty

 

Seconded, HP lifetime warranty will sort you out! They will either do a like for like, if they don't have any in stock you'll get a newer model.

 

Had various switches over the years die and been replaced with the warranty, the phone call is a bit of a chore and they get you to do a few tests on it, but if it's completely dead with no signs of life then should be a straight foward 'I can't test it, it doesn't turn on!'

[SteveB_NI]

I had heard about life time warranty, but never thought it would apply to such an old switch! Happy days - thanks very much!!

[3s-gtech]

HPs lifetime warranty on Procurve stuff comes up as somewhere around 100 years when you register it! It's pretty comprehensive.

[Norphy]

One way or another, it's got to be worth a go. The worst they can do is say no.

[SteveB_NI]

lol that's why he told me it expires in 2110 then lol!! I thought it was a bad line and I'd mis-heard him.

 

Do they send engineer out or courier? At present I'm due to be off next week but that might change now!

[Katy]

lol that's why he told me it expires in 2110 then lol!! I thought it was a bad line and I'd mis-heard him.

 

Do they send engineer out or courier? At present I'm due to be off next week but that might change now!

 

My warranty replacement the other month was a replacement unit sent out with courier, with a pre-paid label for shipping the faulty one back to them. Although mine was broke beyond anything an on-site visit could fix (powercycled every 5 minutes)