[ipad] iPad won't retain proxy setting

[speckytecky]

I'm trying to set up an iPad for a new teacher that a previous teacher .was using with no issues. Finding an issue getting it to accept the sslfilter.proxy.swgfl.org.uk with port 8080 though. Never had this issue before but now when I go to the wireless setting and populate that proxy information in the Manual option it looks like it's accepted it but then trying to open a browsing session it fails. Going back into the Manual box the information has gone. Any ideas, please? I'm wondering if it's a case of getting the googlessl certificate installed on an external Wireless connection might be needed as this issue has only appeared post the deployment of the new RM ssl certificate.

[ITJS2015]

Is the IPad manged through an MDM or apple configurator ?

[tmoon-mint]

Is there a profile installed that is pushing Wi-Fi settings? If so try removing it and then connect again.

[HTCPCP]

We've had it a few times, and its usually down to a glitch in IOS. If you haven't done it already, reset your network settings on your ipad through Settings, and try again. If that doesn't work, then try a restore. it's usually down to IOS having not quite installed properly (we didn't really have it until IOS 9.3, but 10 has been more frequent)

[speckytecky]

Champion - that worked a treat.

 

QUOTE=tmoon-mint;1560188]Is there a profile installed that is pushing Wi-Fi settings? If so try removing it and then connect again.