Black screen problems with Windows 10 at login

[kennysarmy]

We have the same problem here, but I haven't had time to look into it in any detail. Just CTRL+ALT+DEL, sign out and sign in works, but it still takes a while...

 

We are seeing this on Win11 24H2 - how about yourself?

[Koldov]

No, we're still on Windows 10 Enterprise LTSC!

 

So, maybe our issue doesn't have anything in common... I only replied because it's a post in the Windows 10 thread.

Edited March 18, 2025 by Koldov

[mavhc]

What classroom monitoring tools do you have installed?

[thimon]

What classroom monitoring tools do you have installed?

 

You thinking Impero? I know it used to cause this issue. Netconsent caused similar issues for us, so I removed it.

[timbo343]

Black screen with white cursor is usually an issue with Graphics drivers.

 

We went through the headache of Impero years ago which they patched i think in their display / screen properties / software (blank screen / take control, etc). We replicated the issue as soon as impero was installed - no issues at all when impero was not installed - we were running Windows 10 LTSC but forget which version, it would have been either 1609 or 1809 (LTSC2019).

 

I wonder of the Impero Ed Pro display / screen properities / software don't work well with Windows 11?

[mikes]

We are having this with Windows 11 24H2 - but interestingly we never had it at all with Windows 10 - using Impero on them all - we bought some new PC's, imaged them fresh with Win 11 and 1 out of 20 gets this black screen issue. Up to date GPU drivers (AMD Ryzen onboard GPU) but will double check it

[kennysarmy]

On 25/03/2025 at 13:17, mikes said:

We are having this with Windows 11 24H2 - but interestingly we never had it at all with Windows 10 - using Impero on them all - we bought some new PC's, imaged them fresh with Win 11 and 1 out of 20 gets this black screen issue. Up to date GPU drivers (AMD Ryzen onboard GPU) but will double check it

 

These are some of the errors we are seeing in event viewer. Are you able to see if any of your affecting devices are seeing anything similar to narrow down the cause of this annoyance?

 

NETLOGON - 5719
This computer was not able to set up a secure session with a domain controller in domain CURRICULUM due to the following: 
An internal error occurred. 
This may lead to authentication problems. Make sure that this computer is connected to the network. If the problem persists, please contact your domain administrator.  

DeviceSetupManager - 202
The Network List Manager reports no connectivity to the internet.

DeviceSetupManager - 164
Software install GraphicsControlPanel for device 'SWD\DRIVERENUM\CUI&4&1ce551d&0' encountered transient error 0x4D5, will retry later.

DeviceSetupManager - 122
Driver search for device 'PCI\VEN_8086&DEV_A2F0&SUBSYS_86C71043&REV_00\3&11583659&0&FB' on Windows Update was blocked by policy.

DistributedCOM - 10010
The server Windows.Internal.StateRepository.ApplicationExtension did not register with DCOM within the required timeout.

ServiceControlManager - 7022
The State Repository Service service did not respond on starting. 

ServiceControlManager - 7001
The AppX Deployment Service (AppXSVC) service depends on the State Repository Service service which failed to start because of the following error: 
After starting, the service hung in a start-pending state.

Service Control Manager - 7023
The Security Center service terminated with the following error: 
%%16389

AppReadiness - 10
The Appx operation 'RegisterPackageAsync' on 'Microsoft.WindowsStore_22502.1401.7.0_neutral_~_8wekyb3d8bbwe' failed for user 'S-1-5-21-1969104753-442904412-1990678075-37855' - error 0x800704EC: Deployment of package Microsoft.WindowsStore_22502.1401.7.0_x64__8wekyb3d8bbwe was blocked by AppLocker.. (Error: The package deployment operation is blocked by policy. Please contact your system administrator.)

AppReadiness - 214
'Microsoft.WindowsStore_8wekyb3d8bbwe' install failed for S-1-5-21-1969104753-442904412-1990678075-37855. Error: 'The package deployment operation is blocked by policy. Please contact your system administrator.' (15.2957646 seconds)

[kennysarmy]

See my comments in another thread:

 

 

[kennysarmy]

For those with issues do you have redirected desktops?