Help Advice Required

[rama1712]

Hi Guys,

 

We have just moved BB away from the LA to SchoolsBroad band and also we have a smoothie install as filter,gateway etc

 

Since we moved we are having a couple if little issues that are really annoying

 

1) we keep getting "Revocation information for the security certificate for this site is not available Click Yes, No or View Certificate.

This does not happen on every machine or every user and it happens on different https sites.

 

we have the smoothie wall certificate for https inspection install at GPO could it be this has not installed on the machine???

 

Do we need to open any port/ip's on smoothwall to all for checking.

 

We are a bit stuck.

 

The other issue is when we first open an internet page it can take up to 5 mins for the website to appear once on all is okay.

We have dns setup okay we think people have looked at and said all seems okay.

 

Is there anyway of tracing the exact route a webpage is taking for dns so we can see if it is bottle necking/looping etc as this is starting really effect the daily flow.

 

THanks

Stuart

[Joanne]

CMD window... tracert google.co.uk

[hallb15]

Hi Guys,

 

We have just moved BB away from the LA to SchoolsBroad band and also we have a smoothie install as filter,gateway etc

 

Since we moved we are having a couple if little issues that are really annoying

 

1) we keep getting "Revocation information for the security certificate for this site is not available Click Yes, No or View Certificate.

This does not happen on every machine or every user and it happens on different https sites.

 

we have the smoothie wall certificate for https inspection install at GPO could it be this has not installed on the machine???

 

Do we need to open any port/ip's on smoothwall to all for checking.

 

We are a bit stuck.

 

The other issue is when we first open an internet page it can take up to 5 mins for the website to appear once on all is okay.

We have dns setup okay we think people have looked at and said all seems okay.

 

Is there anyway of tracing the exact route a webpage is taking for dns so we can see if it is bottle necking/looping etc as this is starting really effect the daily flow.

 

THanks

Stuart

 

Have you run GPO modelling to check the certificate policy is being applied to the relevant OUs?

What DNS forwarders are you using?

[Wave9_Lee]

Hi Rama, can you not ask your supplier?

 

regards

 

Lee

[john]

 

The other issue is when we first open an internet page it can take up to 5 mins for the website to appear once on all is okay.

We have dns setup okay we think people have looked at and said all seems okay.

 

Is there anyway of tracing the exact route a webpage is taking for dns so we can see if it is bottle necking/looping etc as this is starting really effect the daily flow.

 

THanks

Stuart

 

That sounds to be DNS lookups timing out and giving up are you really sure they are setup right? Machines internally should have the internal DNS Servers setup on them and the server(s) with DNS role should have forwarders within DNS setup either to external such as your ISP or Google's or smoothwall (and then Smoothwall your ISP / Google) however that last bit is depending on your setup of Smoothwall.

[rama1712]

Thnaks to al lfor replys, we have found the problem we think just testing it was winhttp settings still holding old proxy settings ran proxycfg.exe and reset proxy setting and all works as it should.