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Posted

I have a weird issue, when a user logs on they get below error message

 

the user profile sercice failed the logon

 

User profile cannot be loaded

 

I checked on server and its creating blank profile

 

Few weeks ago we had to restore the server, so the profiles folder on server was one of the folders that was restored.

 

My suspicion is its lost its security settings but i am not sure what it should be.

 

This only happens when we reset there profile. For example if i was to rename a users profile from username to username.old then ask him to log on, he will get the above error message.

 

any ideas?

 

thanks

Posted (edited)

With Windows 7 there is a registry key called ProfileList this maps to the users home folder and there is an entry for each user. I have seen similar errors is you just delete the users local folder from windows explorer without removing the registry key for the user.

 

We just redirect folders here, I moved away from Roaming profiles years ago

Edited by Davit2005
Posted

I have had this issue before. There is a file in the default profiles folder on the c: drive that can't be copied to network drives.

 

If you delete the following folder from the computer it should then allow you to logon. You will need to show hidden files to do this.

C:\Users\Default\AppData\Roaming\Microsoft\Internet Explorer

 

You only need to do this once, as once the profile is sitting on the sever it will load correctly.

Posted
I have this issue with ALL users staff and students and any PC in school. as long as i dont reset profile it will be fine but soon as i do, they can log on to any pc they will get above message. do i still need to do above ? as i canbe years doing that for all pc, i initially thought it must be server issue as its all users and all pc
Posted
I would try the above on 1 PC with 1 user that you know you are having issues with. If it fixes the problem you could create a startup script that deletes the folder before logon and distribute it using GPO.
Posted

that actually worked but instead of roaming it was under the local folder internet explorer and one sqlmon folder it was trying to copy.

 

need to check if its same on other machines too and then need to create a script somehow

 

thanks

Posted

We had this too! Again, it turned out to be the sqlmon file in this folder:

C:\Users\Default\AppData\Local\Microsoft\Windows\Temporary Internet Files\SQM

!!!

At the time, I didn't know if it was ok to delete the file, so I just ran a script to give permissions to the file:

icacls "C:\Users\default\appdata\Local\Microsoft\Windows\temporary internet files\SQM\*" /q /c /t /reset

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