Gilly2003 Posted October 13, 2015 Posted October 13, 2015 Hi all, Hoping someone can really help with this. We had an unexpected power failure, this server upon reboot goes straight in to Windows Repair. I got in to cmd and tried a number of chkdsk commands however it is claiming the disk is write protected. I also tried a refresh (keeps files, refreshes OS) and it claims "the drive the windows installation is on is locked". Hope someone can help?
NB9457 Posted October 13, 2015 Posted October 13, 2015 Will that not be due to the RAID confiig? I'm guessing you had no UPS system in place, evidentially that's not good! Last known good confiig has saved me a few times, if not a system restore or worse yet, a backup from a tape or whatever media you use to backup.
rad Posted October 13, 2015 Posted October 13, 2015 If you let the system repair continue, it may take time but then will let you reboot. We have had this with computers, the repair does nothing, after a reboot it is normal again.
Gilly2003 Posted October 14, 2015 Author Posted October 14, 2015 Last known good confiig has saved me a few times, if not a system restore or worse yet, a backup from a tape or whatever media you use to backup. Yes I thought it would be due to RAID but unsure as to where to start as haven't come across this before, unfortunately no UPS as our current is saturated and we are awaiting some work to be done on a circuit breaker and a nice new shiny UPS to power 100% of the room. sfc/scannow - I tried this however everytime it is run it says there is an automatic reapir pending and to reboot but it loops system repair cant continue, it boots me in to the automatic system repair where it first asks for keyboard layout then gives me some options to reset, refresh and advanced options. Strange though when I run cmd and try to change directory to the c drive it doesnt let me (stays in X) and doesnt give an error as to why, also when it boots it picks up a random IP address and on our DHCP server the host name is completely different It is sounding like the RAID is the issue but does anyone know how to go about this?
rrrrr Posted October 14, 2015 Posted October 14, 2015 Yes I thought it would be due to RAID but unsure as to where to start as haven't come across this before, unfortunately no UPS as our current is saturated and we are awaiting some work to be done on a circuit breaker and a nice new shiny UPS to power 100% of the room. sfc/scannow - I tried this however everytime it is run it says there is an automatic reapir pending and to reboot but it loops system repair cant continue, it boots me in to the automatic system repair where it first asks for keyboard layout then gives me some options to reset, refresh and advanced options. Strange though when I run cmd and try to change directory to the c drive it doesnt let me (stays in X) and doesnt give an error as to why, also when it boots it picks up a random IP address and on our DHCP server the host name is completely different It is sounding like the RAID is the issue but does anyone know how to go about this? Try downloading the raid controller driver to usb. Then at CMD prompt run; drvload D:\path_to_the_driver.inf
Gilly2003 Posted October 14, 2015 Author Posted October 14, 2015 I cant access any other drives on the disks that aren't X No option to go to a last known config either.
3s-gtech Posted October 14, 2015 Posted October 14, 2015 You need to have a look at the RAID config, by going into the controller BIOS (should prompt you for the key combination after POST). You may have lost the controller configuration, so the volumes aren't showing. If they have gone completely, it may be difficult to restore them depending on the RAID type you used.
rrrrr Posted October 14, 2015 Posted October 14, 2015 (edited) I cant access any other drives on the disks that aren't X No option to go to a last known config either. Was the USB drive inserted at boot? windows repair cant pick it up as plug and play, the drive will need to be inserted when windows repair mode is launched Edited October 14, 2015 by rrrrr
rrrrr Posted October 14, 2015 Posted October 14, 2015 You need to have a look at the RAID config, by going into the controller BIOS (should prompt you for the key combination after POST). You may have lost the controller configuration, so the volumes aren't showing. If they have gone completely, it may be difficult to restore them depending on the RAID type you used. If this was the case, i don't think it would boot to windows repair. It would try and boot to another device or say "insert system disk".
3s-gtech Posted October 14, 2015 Posted October 14, 2015 This...is true. However, it is possible for this to occur depending on the type of RAID used, and whether the default single disk configuration is at least partially readable, so that the boot manager loads but nothing more (feasible, not sure).
mowgli82 Posted October 14, 2015 Posted October 14, 2015 have you tried to boot from CD and repair? sometimes SFC won't work when c is mounted
Gilly2003 Posted October 14, 2015 Author Posted October 14, 2015 You need to have a look at the RAID config, by going into the controller BIOS (should prompt you for the key combination after POST). You may have lost the controller configuration, so the volumes aren't showing. If they have gone completely, it may be difficult to restore them depending on the RAID type you used. Its an HP Proliant Gen9 DL60, its runs the HP smart array in RAID 1 config. Its sees the drives a the array no problem. Just found this, not sure if it will help me as I am not 100% regarding this new HP smart management system: When an HP Dynamic Smart Array B140i RAID controller is enabled on a server and RAID mode is disabled in the UEFI System Utilities, then the drives will be listed as AHCI drives or HP H220i drives and the RAID controller is not found in POST or device manager. When RAID mode is enabled, the drives will appear as HP Dynamic Smart Array B140i controller drives. rrrrr - I am going to try your option shortly once I find the controller driver for this
Gilly2003 Posted October 15, 2015 Author Posted October 15, 2015 Right, I bite the bullet and called in a engineer from a local IT company, after two hours he was as stumped as me and there is no other option but to reinstall the OS. So I guess I am now rebuilding the server, luckily I was able to put all in a caddy and copy the hyper v machines off it as well as the entire program files directory. Hopefully my mcafee can be salvaged from this as I really don't want to be rebuilding our ePO server. Thanks for the help guys
Wesparton Posted October 15, 2015 Posted October 15, 2015 Right, I bite the bullet and called in a engineer from a local IT company, after two hours he was as stumped as me and there is no other option but to reinstall the OS. So I guess I am now rebuilding the server, luckily I was able to put all in a caddy and copy the hyper v machines off it as well as the entire program files directory. Hopefully my mcafee can be salvaged from this as I really don't want to be rebuilding our ePO server. Thanks for the help guys Hi gilly, sorry you didnt manage to resolve this. You may want to make sure System Restore and Shadow Copy is enabled to reduce the chance of this happening again.
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