witch Posted June 30, 2015 Posted June 30, 2015 A user has come to show me that her folders have disappeared in OWA. The emails are still there somewhere because she can find them when she searches for them. Can anyone shed any light on this? The folders have not been deleted as far as I can see. I cannot replicate this on my own account. I have followed all sorts of advice from t'internet but to no avail
fairm010 Posted June 30, 2015 Posted June 30, 2015 Sometimes out users have to click 'More' if they have a large number of folders.
Harry_Small_ Posted June 30, 2015 Posted June 30, 2015 I had something along the lines of this yesterday, can't work it out but I've lost every single email. They're not in my deleted box or any other folders.
witch Posted June 30, 2015 Author Posted June 30, 2015 Yes, I did know about "more" It isn't there I don't know if she has pinned them - but I havent pinned mine and I can still see all the folders anyway
synaesthesia Posted June 30, 2015 Posted June 30, 2015 Conversations - a feature in OWA that groups emails, often inappropriately together meaning emails, folders, subfolders etc often appear to be not where they should. Should be somewhere at the top, sort by conversations or something.
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