Harry_Small_

Make sure you speak to NetSupport before purchasing and tell them you're thinking of moving over from Impero, they may give you a better deal.

We use NetSupport, moved away from Impero as the updates always broke things and the support we received was shocking. We went around a week+ without any classroom monitoring software because of it. NetSupport is a great bit of software especially with the DNA side of it, really gives a detailed insight into what the kids are doing and gives you a paper trace of the lot.

Having this issue as well, never seen so many threats at once...

Sims seems to be using 11GB / 12GB of its RAM and the CPU is spiking quite a lot, staff have reported that it is running slowly as well. Has anyone got any recommendations on how to speed it up? Would a RAM / CPU upgrade fix it do you think?

I had this today on a newly imaged machine, IP was correct etc... Just couldn't get out externally.

Hello, the Business Manager has come to me today asking me to look at different types of electronic accident / incident reporting systems so that they can notice trends & review. Does anyone have a system like this in place that they can suggest?

We had major issues with anything above 5.1.05 it was constantly using 100% of the CPU, once we downgraded back to 5.0.03 it worked fine.

We have 4 Kyocera TASKalfas and we are having an engineer out to one of them at least once a week! They are not very reliable at all, they may be cheaper but you end up spending more on them in the long run...

That has worked! Thank you for your help

Hello! The HT has just come to me with a really weird issue, he is currently going through timetabling and printing individual teachers timetables off. When he did it this morning it printed fine however when he tries to do it now he gets "There is no default printer currently selected" To fix it he has to restart his machine, it'll work for about 20 minutes and then come up with the same error. Any ideas?

I had something along the lines of this yesterday, can't work it out but I've lost every single email. They're not in my deleted box or any other folders.

We're currently on 13.4 also, haven't done an upgrade on papercut before... I spoke to support the other day and they said it should just be as easy as Steve said.

Hello, we've had someone delete a folder in our student shared area of which contained students work... Luckily I managed to recover it via DPM and have now permissioned the folder so that students can only write to it when the teacher wants them to, does anyone know a way to find out who deleted/modified files?

I had this with my iPhone a while back and had to send it off to apple to get a replacement sent!

We have 4 of these printers and have a technician out at least once every two weeks...