cpjitservices Posted May 13, 2015 Posted May 13, 2015 Hi all, I have a naughty Exchange server, Its a fresh install of both Server 2008 R2 and Exchange. No matter what I try I cannot get Autodiscover to work and I cannot for love nor money, log in to OWA - I get username and password incorrect. Have tried locally and over the internet! Any Ideas ? Thanks all.
jtoland Posted May 13, 2015 Posted May 13, 2015 Hay you tried from the actuial machine also make sure ports are open on firewall i have had that problem before
cpjitservices Posted May 13, 2015 Author Posted May 13, 2015 I have ports 25 and 443 open on the firewall, Yes, Ive tried locally logging in using IE on the server. Same Result
jamesreedersmith Posted May 13, 2015 Posted May 13, 2015 Are you specifying the domain name when you log on eg domain\username? and what happens with autodiscover - have you created the autodiscover dns record?
cpjitservices Posted May 13, 2015 Author Posted May 13, 2015 (edited) I believe I have autodiscover DNs made yes Ive got the A record autodiscover.domain.com pointing to the IP of the Exchange server (external IP) It doesnt resolve on the Autodiscover connectivity test on the microsoft website. No not specifying domain, simply because Ive set the domain in the Exchnage Management Console to Forms based and have selected domain. Im going to try it set to Integrated for authentication. Edited May 13, 2015 by cpjitservices
cpjitservices Posted May 13, 2015 Author Posted May 13, 2015 No difference using Integrated Windows Auth..... COuldnt even get OWA to display so have gone back to forms based and have auto-selected the domain. I can get the OWA page again but upon entering the correct credentials the screen flashes and Im back at the login page!! Hair is being ripped out!
jamesreedersmith Posted May 13, 2015 Posted May 13, 2015 Are you trying to do the autodiscover from externally? have you enabled outlook anywhere? what message do you get when logging into OWA?
cpjitservices Posted May 13, 2015 Author Posted May 13, 2015 (edited) Are you trying to do the autodiscover from externally? have you enabled outlook anywhere? what message do you get when logging into OWA? Yes tried Autodiscover externally using Outlook 2013 .. email couldnt be found. Outlook anywhere is enabled I believe, How do I check I don't get any errors ... the page just flashes and Im presented with the login screen again. Thanks for all of your help guys ... I really need this working My Authentication for OWA (according to EMC) are as follows... Edited May 13, 2015 by cpjitservices
cpjitservices Posted May 13, 2015 Author Posted May 13, 2015 Yes, I believe so. In my 123reg control panel i have an A record pointing to the IP for Exchange, and a CNAME for the domain which is autodiscover.domain.com Still cant get on OWA - Autodiscover wouldn't be so bad if I could get on OWA.
pantscat Posted May 13, 2015 Posted May 13, 2015 Have you tried this: https://testconnectivity.microsoft.com/ Is quite useful for troubleshooting. Does OWA work internally? 1
cpjitservices Posted May 13, 2015 Author Posted May 13, 2015 (edited) I have a log below of the error message from the test connectivity website: The Microsoft Connectivity Analyzer is attempting to test Autodiscover for [email protected]. Testing Autodiscover failed. Additional Details Elapsed Time: 1205 ms. Test Steps Attempting each method of contacting the Autodiscover service. The Autodiscover service couldn't be contacted successfully by any method. Additional Details Elapsed Time: 1205 ms. Test Steps Attempting to test potential Autodiscover URL https://domain.com:443/Autodiscover/Autodiscover.xml Testing of this potential Autodiscover URL failed. Additional Details Elapsed Time: 305 ms. Test Steps Attempting to resolve the host name domain.com in DNS. The host name couldn't be resolved. Tell me more about this issue and how to resolve it Additional Details Host thejacksonhouse.eu couldn't be resolved in DNS InfoNoRecords. Elapsed Time: 305 ms. Attempting to test potential Autodiscover URL https://autodiscover.domain.com:443/Autodiscover/Autodiscover.xml Testing of this potential Autodiscover URL failed. Additional Details Elapsed Time: 535 ms. Test Steps Attempting to resolve the host name autodiscover.domain.com in DNS. The host name couldn't be resolved. Tell me more about this issue and how to resolve it Additional Details Host autodiscover.domain.com couldn't be resolved in DNS InfoNoRecords. Elapsed Time: 534 ms. Attempting to contact the Autodiscover service using the HTTP redirect method. The attempt to contact Autodiscover using the HTTP Redirect method failed. Additional Details Elapsed Time: 7 ms. Test Steps Attempting to resolve the host name autodiscover.domain.com in DNS. The host name couldn't be resolved. Tell me more about this issue and how to resolve it Additional Details Host autodiscover.domain.com couldn't be resolved in DNS InfoNoRecords. Elapsed Time: 7 ms. Attempting to contact the Autodiscover service using the DNS SRV redirect method. The Microsoft Connectivity Analyzer failed to contact the Autodiscover service using the DNS SRV redirect method. Additional Details Elapsed Time: 121 ms. Test Steps Attempting to locate SRV record _autodiscover._tcp.domain.com in DNS. The Autodiscover SRV record wasn't found in DNS. Tell me more about this issue and how to resolve it Additional Details Elapsed Time: 121 ms. So does it look like DNS has not yet updated on the internet ? Edited May 13, 2015 by cpjitservices
cpjitservices Posted May 13, 2015 Author Posted May 13, 2015 Heres how I've setup 123 reg [ATTACH=CONFIG]30529[/ATTACH] Have I set something up wrong ?
cpjitservices Posted May 13, 2015 Author Posted May 13, 2015 (edited) I have just tried a good old Reboot and now I get this on EMC... I give up. Guess its time for a reload. Although why this has happened Ive no Idea as Its a fresh install of both 2008 R2 and Exchange 2010. Going to try 2012 with Exchange 2013... has anyone got any setup guides ? Thank all really appreciate the help. Edited May 13, 2015 by cpjitservices
pantscat Posted May 13, 2015 Posted May 13, 2015 I can't see the attachment... just gives an error. But yes, it looks like it's a DNS issue. If you want to PM me the domain I can test from here? alternatively try using something like KLOTH.NET - NSLOOKUP - DNS Look up - Find IP Address to do an independent NSlookup. Look at this: https://support.microsoft.com/en-us/kb/2028305 1
featured_spectre Posted May 13, 2015 Posted May 13, 2015 This may sound daft, but I've found the following ports being open helped here. We had a similar issue in my last workplace, and it worked after. 80TCP, 110TCP, 143TCP, 443TCP, 587TCP, 993TCP and 995TCP This ensures all types of clients (POP3, IMAP, SMTP, Encrypted and Unencrypted) could gain access.
cpjitservices Posted May 13, 2015 Author Posted May 13, 2015 I can't see the attachment... just gives an error. But yes, it looks like it's a DNS issue. If you want to PM me the domain I can test from here? alternatively try using something like KLOTH.NET - NSLOOKUP - DNS Look up - Find IP Address to do an independent NSlookup. Look at this: https://support.microsoft.com/en-us/kb/2028305 Ill try that attachment again below. Thanks ill try those sites.
pantscat Posted May 13, 2015 Posted May 13, 2015 Sorry to state the bloomin' obvious, but , I take it you've edited the screengrab to remove the actual targets?
cpjitservices Posted May 13, 2015 Author Posted May 13, 2015 Sorry to state the bloomin' obvious, but , I take it you've edited the screengrab to remove the actual targets? Yeah, privacy and all that The A records seem to be working fine, I've spt my dummy out shut down the 2008 machine and am installing 2012 with Exchange 2013. Will see how that goes. Do those records look right ?
pantscat Posted May 13, 2015 Posted May 13, 2015 Yep - the records look fine. Also - you might want to edit that attachment - the domain is in the bottom left hand corner... ;-)
cpjitservices Posted May 13, 2015 Author Posted May 13, 2015 (edited) Yep - the records look fine. Also - you might want to edit that attachment - the domain is in the bottom left hand corner... ;-) Nevermind. .... Im halfway through Server 2012 install now. Is there any decent guides for Exchange 2013 ? Never touched it before! Edited May 13, 2015 by cpjitservices
pantscat Posted May 13, 2015 Posted May 13, 2015 Blimey... that's brave. It's quite different from Exchange 2010 - how's your powershell? Msexchange.org has some nice guides. 1
cpjitservices Posted May 14, 2015 Author Posted May 14, 2015 Hi all, I have it all working on Server 2012, with Exchange 2010. However. I can;t get my accounts to work in Outlook. Trying to get Autodiscover working but not joy! Any help greatly appreciated!
pantscat Posted May 14, 2015 Posted May 14, 2015 External clients? Are the ports open on your firewall?
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