RogerCorrigan Posted March 31, 2015 Posted March 31, 2015 Is anyone else unable to access RESOURCEID-1-2236 on My Account? I'm not sure if this is a permissions issue or otherwise? Thanks, Roger
RogerCorrigan Posted March 31, 2015 Author Posted March 31, 2015 I used to have notifications where SIMS releases would have the download links and passwords included. These now seem to be missing, and the 'SOLUS 3.9 is now available to download' has also disappeared, is this just me or are other people getting this too?
linkazoid Posted March 31, 2015 Posted March 31, 2015 You need to scroll down a bit and look under the "Documents" heading.. The site should make this clearer. The resource downloads fine for me.
PhilNeal Posted April 1, 2015 Posted April 1, 2015 Please log any bugs & suggestions in MyAccount so the team get made aware quickly. I've added iOS8 doc view myself.
vikpaw Posted April 1, 2015 Posted April 1, 2015 I have the resource, found it yesterday. Really useful. It's worth logging out and back in, to ensure any changed permissions have been applied. Also, when you go back in, go to your profile top right, and make sure you have subscriptions ticked, and also fill in the Areas of interest. So hopefully you get notifications. Depending on your school you may not get the email just yet, i've had no notice yet of the next release, it usually follows a little later than the rest, with extra highlights in it. 1
geekgirl Posted April 2, 2015 Posted April 2, 2015 This confused me as well because I noticed it brough up "No Result for RESOUREID-1234". When you click on the Document Links and the new page opens up scroll the the bottom of the page, then on the right hand side under Documents there should be a PDF link.
RogerCorrigan Posted April 2, 2015 Author Posted April 2, 2015 For me, there was a 'no documents found' in both Documents and Web Pages
vikpaw Posted April 2, 2015 Posted April 2, 2015 For me, there was a 'no documents found' in both Documents and Web Pages log a ticket and get them to check . also worth checking that in your profile you have ticked the box to say you are a sims user.
MrLudwig Posted April 2, 2015 Posted April 2, 2015 For me, there was a 'no documents found' in both Documents and Web Pages I'm getting the same result, no documents found.
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