How do you track who rung a parent web based database required any ideas

[round2it]

Hi everyone

 

I am in need of a web based simple database that staff can input who they have tried to contact via telephone.

 

Ideal would be

Date/time

staff name

parent called.

 

no other info needed

 

something simple that could cun on my wamp setup

 

reason behind it is I am sick of the did you ring such and such all staff emails

 

any ideas

[vyperz]

LOL. i feel your pain. I have tried to implement a system here where the teacher who has called a parent simply sends the receptionist an email saying "Tried to call Joe Soap's Mum" - it doesn't work! I was told by one of the teachers that would be 'a bit email heavy' !! hmm, one email as opposed to 100+ that 99+ are going to simply delete.... logic is non existent!

[PotNoodleTech]

Use a google survey? Gives them a super simple form to fill in and gives you an excel spreadsheet with all the data?

 

We use SIMS for that, they add a comment on the pupil.

[pete]

We also put it into SIMS.

[Ecalpemos2000]

I think there is an actual place in sims to record this. I don't use sims now but it was, I believe, in an area called communications or contact. Staff could log all parental contact and a report could be generated.

[free780]

Sounds like a crm to me.

[elsiegee40]

Use a google survey? Gives them a super simple form to fill in and gives you an excel spreadsheet with all the data?

 

We use SIMS for that, they add a comment on the pupil.

 

I agree that this is perfect for Google forms. However, most school MISs have facility builtin and it is better to use your existing system if at all possible,

Edited November 26, 2014 by elsiegee40

[round2it]

I agree communication should be recorded in sims (i will bring this up with management)

I will look at google forms to see if I can work something out.

 

The reason i wanted web based pref hosted on site is because of the 2 click rule (any more than 2 clicks and teaching staff will not understand or use it)

 

Thanks

[round2it]

LOL. i feel your pain. I have tried to implement a system here where the teacher who has called a parent simply sends the receptionist an email saying "Tried to call Joe Soap's Mum" - it doesn't work! I was told by one of the teachers that would be 'a bit email heavy' !! hmm, one email as opposed to 100+ that 99+ are going to simply delete.... logic is non existent!

 

my problem is that they do not email reception. so we get allstaff emails (who rung so and so) this seems very unprofessional to me.

[elsiegee40]

my problem is that they do not email reception. so we get allstaff emails (who rung so and so) this seems very unprofessional to me.

 

Staff training is cheaper than a new system However, unless you are the line manager you will not change habits even with a new system. Write a 'how to' guide for SIMS or whichever system and go see the Head

[round2it]

Staff training is cheaper than a new system However, unless you are the line manager you will not change habits even with a new system. Write a 'how to' guide for SIMS or whichever system and go see the Head

 

You asume that they actually read the guides that I produce

 

age old problem of getting staff to do as instructed

[elsiegee40]

You asume that they actually read the guides that I produce

 

age old problem of getting staff to do as instructed

 

Not all. You produce the guide and it then becomes somebody else's problem D

[GeeDee86]

Hi... we're currently trialling SIMS Communication Log... think it's going well

[round2it]

yes i looked at that this morning and I think we should be using it.

 

- - - Updated - - -

 

Not all. You produce the guide and it then becomes somebody else's problem D

 

I wish it worked like that here

[PotNoodleTech]

Really, you need management buy in in order to affect change like this. If SMT/Head are not the least bit interested in what you're doing here then you're trying to swim up a waterfall methinks and it might be better for you to just swim around in the plunge pool instead, maybe with a lilo and drink of your choice?

[Ecalpemos2000]

Make a list with slt called the none negotiables and the coms process is one of them. Sell it to slt as audit trail for umbrella putting up if anything to do with comms with parents was to go wrong. Another for the list is registers. Ans then name and shame offenders and add in to performance management. The staff will then use the correct procedure.