Netbook Touchpad Moving on its own

[connor_ict]

I have a Stone netbook and the cursor is moving by itself, and when the touchpad is used the mouse moves erratically, there is no updated drivers to install for the touchpad

 

What else can I do to Fix the problem??????

[Stone_Charli]

Hi @connor_ict

 

I've just spoken to our mobile product manager, who agreed the problem is likely to be the driver. He suggested you try our driver finder to double check for any updated drivers: Driver Finder | Support | Stone Group

 

Failing this, give Support a call on 08448 80 23 66 and have your serial number handy. If your driver can't be updated they may be able to arrange for a replacement touch pad or repair for your device.

 

Hope this helps!

[Oaktech]

I had a whole batch of Acer 5520g (don't ask, they weren't my choice) that did this. Removing the specific alps driver and rolling back to a standard windows mouse driver cured the worst of it.