ActivInspire Primary Look and Feel Default for all users

[pbad]

The School uses ActivInspire v1.7.62196 and I would like to know how to set the Primary look and feel as the default/permanent for all users. I just want to stop the pupils and staff from "accidently" loading the studio look and feel.

 

Thanks in advance.

[phillyrovers]

Hi pbad,

There is currently no way of doing this easily using Inspire settings.

We will raise this with our development team for them to consider having this as an option in a future version.

 

thank you

[garethEds]

Can the option be set in the registry or is it a profile thing? It seems that once it has been chosen once it continues to open in the desired mode - with us that is until the user logs off and logs back on.

[phillyrovers]

Hi Gareth,

Apologies for the delay in responding to this one, we didn't receive our normal notification for some reason.

 

This is a profile thing, and can be set per user.

The folder that gets amended when you set the desired look and feel is: C:\Users\%USERNAME%\AppData\Roaming\Promethean\ActivInspire

 

It could be that any changes that are being made are being refreshed by some network profile and reverting them back.

 

Hope this helps.

[pbad]

Is there any update on this? As the profile seems to changes randomly from the activprimary look to the activstudio look. Also sometimes activinspire asks the users which look they want, even when they have already chosen activprimary?

[phillyrovers]

Hi pbad,

It will probably be better if you logged this with our support team so that they can take a closer look and figure out what is happening. Sounds like the file is either not saving, or not being updated correctly.

 

Thank you

[LeMarchand]

Apologies for the thread resurrection, but I'm feeling ACTIV today! Has anyone ever got this sorted? Apparently clicking "select ACTIVPrimary look" is beyond our staff.

[phillyrovers]

Hi LeMarchand,

There is no way of forcing a particular look and feel of ActivInspire to users, however as mentioned above, if this setting is not being stored, then this suggests an issue with permissions somewhere on the machine.

 

Thanks

[LeMarchand]

Hi LeMarchand,

There is no way of forcing a particular look and feel of ActivInspire to users, however as mentioned above, if this setting is not being stored, then this suggests an issue with permissions somewhere on the machine.

 

Thanks

 

I suspect it is stored (and if I could work out where, I reckon I could duplicate it) but as no-one gets rid of the dashboard/locks their machines/or curbs their click-happy tendencies that they are inadvertently changing to Studio mode. I just checked a freshly imaged machine and it defaulted to "Primary" mode as expected. Oh well, they'll have to learn how to use the dashboard to swap it back!

[phillyrovers]

Hi LeMarchand,

The setting is stored in here: C:\Users\%USERNAME%\AppData\Roaming\Promethean\ActivInspire

Though taking this from one computer to another, is hit and miss, and is not supported.

 

Thanks

[LeMarchand]

Hi LeMarchand,

The setting is stored in here: C:\Users\%USERNAME%\AppData\Roaming\Promethean\ActivInspire

Though taking this from one computer to another, is hit and miss, and is not supported.

 

Thanks

I've looked there, but can't see anything obvious .

[phillyrovers]

It's the contents of this entire folder specifically that look after the user interface:

C:\Users\%username%\AppData\Roaming\Promethean\ActivInspire\UserProfile

 

It's all of the files in here talking to each other that tell ActivInspire how to look and feel.

[LeMarchand]

It's the contents of this entire folder specifically that look after the user interface:

C:\Users\%username%\AppData\Roaming\Promethean\ActivInspire\UserProfile

 

It's all of the files in here talking to each other that tell ActivInspire how to look and feel.

 

Ah! I see why it's not supported then. Thanks for the info.

 

(Though if you have the ear of anyone who could effect a change, another entry in the Admin.ini file would be great!)